Best Apartments in Plano
This ranks 15 Plano apartment communities using our objective data methodology. Instead of letting corporate landlords buy the top spots, we analyze Google ratings alongside review volume, consistency, and a deep sentiment analysis of what residents write. Our system ensures that a well-loved community with real depth of feedback can outrank a higher starred property that has a thin or manufactured review history.
Because Plano rents command a premium, our final order cuts through the leasing office spin to show you which communities truly deliver on maintenance speed, staff responsiveness, and day-to-day upkeep—proving they are actually worth what they're charging.
Picks are ranked by score and relevance to apartment complex, so a lower overall score can rank higher here.
At a glance
| # | Business | Score | Rating | From | Best for |
|---|---|---|---|---|---|
| 1 | Park Residences Plano 55+ Cottages & Apartments | 82 | 4.8 (77) | — | 55+ community living |
| 2 | LVL29 Apartments | 78 | 4.3 (232) | — | Luxury high-rise lifestyle |
| 3 | Windsor West Plano Apartments | 78 | 4.4 (278) | — | Tour experience and leasing |
| 4 | Windsor Metro West Apartments | 75 | 4.5 (419) | — | Location near major employers |
| 5 | 23Hundred at Ridgeview | 74 | 4 (482) | — | Responsive maintenance culture |
| 6 | Villas of Mission Bend | 74 | 4.3 (56) | — | Quiet, social senior living |
| 7 | The Grand at Legacy West | 72 | 4.3 (256) | — | Legacy West walkability |
| 8 | The Savannah at Gateway | 71 | 3.9 (160) | — | Calm, safe senior community |
| 9 | McDermott 55 | 70 | 4.4 (82) | — | Improving management, 55+ |
| 10 | Cottages at Tulane | 68 | 4 (205) | — | Spacious units, improving service |
| 11 | Evergreen At Plano | 68 | 4.2 (83) | — | Long-term senior tenancy |
| 12 | Heritage At Lakeside | 68 | 4 (169) | — | Spacious floor plans, value |
| 13 | Overture Plano | 67 | 4.3 (66) | — | Active social calendar |
| 14 | The Ranch at Ridgeview | 67 | 3.9 (268) | — | Quiet, tollway-adjacent living |
| 15 | The Orchards at Market Plaza | 65 | 4.2 (40) | — | Legacy social programming |
Ranked picks
Park Residences Plano 55+ Cottages & Apartments
Why it ranks first
A 4.8 rating across 77 reviews and the highest composite score on this list reflect a small, tight-knit 55+ community where staff know residents by name and neighbors genuinely know each other. The review set is almost uniformly positive, with only one difficult move-out dispute standing out against an otherwise strong track record.
Pros
- Maintenance responds fast and staff are named and known
- Office staff (Kim, Dee) go out of their way for residents
- Frequent activities build real neighborly connection
- Resort-like grounds and spacious units
Watch out: One resident described an inflexible move-out process and a disputed security deposit during a family crisis.
Services: senior 55 plus
LVL29 Apartments
Why it ranks second
With 232 reviews and a 4.3 rating, LVL29 delivers a genuine luxury package: resort pool, spa, fitness center, and skyline views steps from Legacy West. Recent reviews single out named staff across leasing and maintenance for going above and beyond, though one long-tenure resident flagged 18 months of recurring building system failures.
Pros
- Staff known by name for attentive, above-and-beyond service
- Resort-style pool, heated spa, and full fitness center
- Floor-to-ceiling skyline views on high floors
- Walkable to Legacy West shopping and dining
Watch out: An older run of reviews cites elevator outages, gate failures, and contractor errors on fobs and utilities.
Services: luxury high rise
Windsor West Plano Apartments
Why it ranks third
278 reviews and a 4.4 rating point to a leasing team (Patrick, Grace, Holly, Loann) that consistently wins praise for attentive, knowledgeable tours, backed by maintenance techs Hector and Lorenzo who fix AC and electrical issues quickly. The catch is a documented shift in tone once residents move in.
Pros
- Attentive, thorough leasing consultants
- Fast-acting maintenance technicians on AC and electrical calls
- Self-guided tour option
- Amenity-rich layout
Watch out: Residents report package theft, pest issues, sensitive auto-locks with $75 unlock fees, and slower management responsiveness after signing.
Services: luxury high rise
Windsor Metro West Apartments
Why it ranks fourth
419 reviews give this the largest volume on the list, with a 4.5 rating built on standout maintenance techs Edgar Delcid and Ramon and leasing staff Holly, Kalisha, Tania, and Loann. The community sits near Toyota, JP Morgan Chase, and Liberty Mutual with a genuine pet spa and coworking space, though sentiment has cooled since a management change.
Pros
- Fast, professional maintenance technicians
- Friendly, helpful leasing agents
- Prime location near major employers
- Pet spa, coworking space, and EV chargers on site
Watch out: Recent reviews describe unresponsive new management, noise from thin walls and nearby highway, pest issues, and unexpected fees on renewals.
Services: luxury high rise
23Hundred at Ridgeview
Why it ranks fifth
A 4-star rating across 482 reviews, the largest single review base here, still nets a strong 0.81 sentiment score, driven by consistent praise for maintenance supervisor AJ and leasing consultants Dayanna and Bethany. Recent renovations and a peaceful, tree-lined setting round out a genuinely positive, high-volume track record.
Pros
- Maintenance responds within hours of work orders
- Staff (AJ, Dayanna, Dee) repeatedly praised by name
- Recent property renovations completed
- Peaceful, tree-lined grounds
Services: student housing, townhome style
Villas of Mission Bend
Why it ranks sixth
With 56 reviews and a 4.3 rating, this smaller community earns praise for property manager Debbie and a genuinely active social calendar, including weekly breakfasts and prize activities. Most residents stay for years, citing quick fixes and a peaceful, shaded setting near shopping and major roads.
Pros
- Friendly, attentive property manager and staff
- Quick maintenance turnaround
- Active weekly social events
- Peaceful setting with mature shade trees
Watch out: Some senior residents object to the community accepting all ages rather than staying exclusively 55+.
Services: senior 55 plus
The Grand at Legacy West
Why it ranks seventh
256 reviews and a 4.3 rating reflect a genuinely split experience: residents who connect with staff like Erin, Kyle, Kal, Liz, and Dwayne report excellent leasing and maintenance, and the location steps from Legacy West shopping and dining is a real draw. Front desk inconsistency and infrastructure hiccups keep this from ranking higher.
Pros
- Prime walkable location near Legacy West retail and dining
- Strong amenity set: pools, beer garden, dog park, rooftop lounge
- Named leasing and maintenance staff earn consistent praise
Watch out: Multiple reviews describe an inattentive or dismissive front desk, Spectrum-only internet with frequent outages, and elevator or fire alarm issues.
Services: townhome style
The Savannah at Gateway
Why it ranks eighth
A 3.9 rating from 160 reviews undersells a community residents describe as genuinely calm and secure, with staff like Yolanda, Bessie, and Janet handling move-ins with care. A shuttle program, on-site beauty salon, and fitness center support aging in place, though service speed varies by how issues are raised.
Pros
- Staff who listen and help navigate move-in personally
- Quiet, secure grounds with a peaceful atmosphere
- Shopping and activity shuttle service
- On-site beauty salon and fitness facilities
Watch out: Some residents wait longer than expected for repairs, and rent is seen as expensive by seniors on fixed incomes.
Services: senior 55 plus
McDermott 55
Why it ranks ninth
82 reviews and a 4.4 rating capture a community in the middle of a genuine turnaround: residents credit Shiva and Coco with getting phone calls answered and maintenance handled again after a rougher stretch. Activities and clean common areas support the social side, but results can still depend on timing and who you reach.
Pros
- Management responsiveness has visibly improved recently
- Active social programs and senior shuttle bus
- Fast maintenance response under current leadership
- Clean, well-kept common areas
Watch out: Some tenants report chaotic leasing paperwork, last-minute denials after approval, and lingering parking or noise enforcement gaps.
Services: senior 55 plus
Cottages at Tulane
Why it ranks tenth
205 reviews at a 4.0 rating show a property mid-improvement: staff like Cynthia, Mario, and Morgan get consistent name-checks for going above and beyond, and recent visitors highlight good events and spacious floor plans. Early move-in experiences with AC and pest problems remain a real risk for new leases.
Pros
- Staff known by name for above-and-beyond service
- Spacious floor plans
- Bark park and resort pool among the amenities
- Regular resident events
Watch out: Some residents reported AC outages lasting over a month and roach issues at move-in, with denied compensation.
Services: townhome style
Evergreen At Plano
Why it ranks #11
83 reviews and a 4.2 rating point to a community where most residents stay long-term, citing quick maintenance response and friendly staff who organize regular events. This is a lower-confidence read given the smaller review base, but the sentiment on day-to-day service is genuinely solid.
Pros
- Fast emergency maintenance response
- Frequent social events and entertainment
- Pet-friendly with a loyal long-term resident base
- Professionally maintained grounds and landscaping
Watch out: Rising annual rents on fixed incomes, inconsistent front-desk phone answering, and some deferred exterior maintenance are recurring complaints.
Services: senior 55 plus
Heritage At Lakeside
Why it ranks #12
169 reviews and a 4.0 rating reflect a community split between residents who've bonded with a newer, more responsive management team (Marcus, Dominique, Becky) and others still dealing with unresolved HVAC problems. Spacious units, a tree-lined setting, and walkability to retail are the consistent draws.
Pros
- New management earns praise for responsiveness
- Spacious floor plans with bonus rooms
- Tree-lined, quiet setting
- Walkable to nearby retail including HEB
Watch out: Chronic A/C failures, frequent management turnover, and hidden or rising fees are recurring frustrations for some residents.
Services: townhome style
Overture Plano
Why it ranks #13
66 reviews and a 4.3 rating describe a lively community built around genuine friendships and daily programming, with event coordinator Amalee Perozo frequently singled out. The gap between a warm sales experience and post-move administrative follow-through is the main thing to watch.
Pros
- Active social calendar with monthly events and cooking lessons
- Modern resort-style amenities: pool, gym, craft room, media room
- Warm, caring event coordination and tour staff
Watch out: A significant minority report billing disputes, unexplained post-move-out charges, and slow management communication.
Services: senior 55 plus
The Ranch at Ridgeview
Why it ranks #14
268 reviews at a 3.9 rating show a genuine divide: residents who reach staff describe a quiet, safe, well-maintained community with real soundproofing and green space near the tollway and shopping. The other half report communication breakdowns that start as early as the application process.
Pros
- Peaceful, safe community feel
- Well-maintained grounds and common areas
- Responsive maintenance when contacted
- Convenient access to shopping and highways
Watch out: New applicants report unanswered calls and emails for weeks, lost applications after paying fees, and no added family amenities despite requests.
Services: pet friendly
The Orchards at Market Plaza
Why it ranks #15
40 reviews and a 4.2 rating carry lower confidence given the smaller sample, but long-time residents consistently praise the staff warmth and Gaby's themed events and water aerobics. A recent management transition has left some core amenities in visible decline, which is worth weighing against the strong social history.
Pros
- Friendly and caring staff
- Active social programs and lifestyle events
- Well-maintained grounds
- Established base of long-term residents
Watch out: The pool has sat cloudy and city-closed since June, and the resident portal outage has slowed maintenance requests.
Services: senior 55 plus
How was this ranking calculated?
| Signal | Weight |
|---|---|
| Review sentiment | 28% |
| Google rating | 26% |
| Review volume | 20% |
| Review recency | 14% |
| Profile completeness | 12% |
Ranking data checked 2026-08-22 · Full methodology ›