Best apartment complexes in Plano, TX
This ranks the top 15 apartment complexes in Plano using our methodology, which weighs review volume, recency, rating, and sentiment together rather than star rating alone. Inclusion requires enough recent, verified resident feedback to judge how a property actually performs day to day, not just what the leasing tour promises.
Picks are ranked by score and relevance to apartment complex, so a lower overall score can rank higher here.
At a glance
| # | Business | Score | Rating | From | Best for |
|---|---|---|---|---|---|
| 1 | MAA Legacy | 86 | 4.5 (381) | — | All-round best managed complex |
| 2 | Park Residences Plano 55+ Cottages & Apartments | 82 | 4.8 (77) | — | 55+ community living |
| 3 | Luxia Preston Apartments | 79 | 4.3 (278) | — | Quiet community with fast repairs |
| 4 | Windsor West Plano Apartments | 78 | 4.4 (277) | — | Best tour experience, mixed after move-in |
| 5 | LVL29 Apartments | 77 | 4.2 (227) | — | High-rise luxury living near Legacy West |
| 6 | Cortland North Plano | 73 | 4.4 (933) | — | Families wanting resort amenities |
| 7 | The Grand at Legacy West | 73 | 4.3 (255) | — | Walkable Legacy West upscale living |
| 8 | Villas of Mission Bend | 72 | 4.4 (44) | — | Small community with hands-on manager |
| 9 | The Kincaid at Legacy | 70 | 4.2 (164) | — | Quiet, secure building with finish quality |
| 10 | McDermott 55 | 70 | 4.4 (82) | — | Seniors, improving under new leadership |
| 11 | Riachi at One21 | 68 | 4.1 (299) | — | Gated complex with strong emergency maintenance |
| 12 | Legacy North Apartments | 68 | 4 (2331) | — | Large campus with recreation space |
| 13 | Cottages at Tulane | 68 | 4 (200) | — | Spacious units, improving after renovations |
| 14 | Overture Plano | 67 | 4.3 (66) | — | Social calendar and community events |
| 15 | The Huntington Apartments | 67 | 4 (319) | — | Individual staff standouts in a mixed operation |
Ranked picks
MAA Legacy
Why it ranks first
MAA Legacy pairs the highest composite score on this list with a rare consistency: staff like Jacob, Robert, Heather, and Daniela get named again and again for the same thing, actually following through. Maintenance turning around requests within 30 minutes is the kind of detail that separates a well-run building from one that just looks good on a tour.
Pros
- Maintenance responds within 30 minutes
- Named staff consistently praised for listening and follow-through
- Clean units and common areas maintained over time
- Walkable Legacy Town Center location with pool, pet spa, business center
Services: corporate furnished
Park Residences Plano 55+ Cottages & Apartments
Why it ranks second
Park Residences Plano earns the highest rating on this list (4.8 from 77 reviews) and reads like a genuine neighborhood rather than a transient rental building, with office staff Kim and Dee known by name and constant resident activities. Review volume is lower than the top properties, so weight it as a strong but smaller sample.
Pros
- Office staff greet residents by name and go out of their way
- Fast, named maintenance response
- Frequent social activities build real neighborly ties
- Resort-like, well-maintained grounds
Watch out: One resident described a difficult move-out and security deposit dispute during a family crisis, an isolated but notable complaint.
Services: senior 55 plus
Luxia Preston Apartments
Why it ranks third
Luxia Preston backs up its high review volume with same-day or next-day maintenance turnaround, and staff Xaria and Kathy are called out repeatedly for professionalism. Long-term residents specifically credit the team with resolving issues before they become bigger problems.
Pros
- Same-day or next-day maintenance response
- Xaria and Kathy named for genuine care
- Quiet, clean grounds
- Smooth onboarding for relocating professionals
Watch out: At least one reviewer flagged inattentiveness during a property tour, suggesting front-office consistency varies.
Services: corporate furnished
Windsor West Plano Apartments
Why it ranks fourth
Windsor West wins people over before they sign, with Patrick and Loann cited for genuinely listening and Hector for fast AC and electrical fixes. The gap shows up after move-in, when door lockout fees, pest issues, and package theft start to test residents' patience.
Pros
- Attentive leasing consultants who listen to needs
- Hector and maintenance team quick on AC/electrical calls
- Resort-style pool, fitness center, coworking space
- Self-guided tour option for busy schedules
Watch out: Post-move-in complaints include $75 automatic-lock lockout fees, pest problems, and package theft.
Services: luxury high rise
LVL29 Apartments
Why it ranks fifth
LVL29 residents describe it as a luxury home rather than a typical complex, citing city views from high floors, a heated spa that opens early, and staff (Melanie, Amanda, Ana, Ethan, Kimberly, Devante, Caesar) treated almost like family. The Legacy West location adds daily convenience for dining and work.
Pros
- Staff known by name across departments, treat residents as family
- City views and resort-style pool and spa
- Steps from Legacy West shops and restaurants
- Quiet, secure building
Watch out: Some residents report maintenance lapses (elevators, gate access, utility outages) and occasional inconsistent staff professionalism.
Services: luxury high rise
Cortland North Plano
Why it ranks sixth
Cortland North Plano draws the largest review base on this list by far (933 reviews) and its leasing team, Quinn and Joshua among them, keeps earning praise for warmth. But recent move-ins reporting cockroach infestations and units not properly cleaned before handover are serious enough to weigh heavily against the amenities.
Pros
- Leasing staff attentive and personable
- Resort pool, gym, kids area, and trails well-regarded
- Maintenance responsive when fully staffed
- Pet-friendly with reasonable fees
Watch out: Recent reports of severe cockroach infestations and units not cleaned before move-in, with some repair requests marked complete without a real fix.
Services: luxury high rise, corporate furnished
The Grand at Legacy West
Why it ranks seventh
The Grand at Legacy West delivers on location and grounds, with Erin, Liz, Kyle, Kal, Dwayne, and Lismar named for going above and beyond. The experience splits sharply between residents who connect with staff and those who hit an unresponsive front desk or slowing maintenance over time.
Pros
- Prime walkable Legacy West location
- Resort pools with cabanas, wellness studios, rooftop lounge, pet spa
- Clean, well-designed units and grounds
- Named staff who go above and beyond when engaged
Watch out: Recurring complaints about front desk inconsistency, elevator outages, and unexplained late-night fire alarms.
Services: corporate furnished
Villas of Mission Bend
Why it ranks eighth
Villas of Mission Bend runs smaller than most on this list (44 reviews, medium confidence) but property manager Debbie is repeatedly singled out for responsiveness during move-in and lease matters. Two one-star reports of mold and structural gaps mean the consistency isn't universal.
Pros
- Property manager Debbie widely praised
- Clean, well-maintained grounds
- Pool, fitness center, and resident shuttle
- Convenient Plano location near shopping and freeways
Watch out: A couple of reviews describe mold, rust, and slow or refused repairs, worth asking about directly before signing.
Services: senior 55 plus
The Kincaid at Legacy
Why it ranks ninth
The Kincaid at Legacy earns praise for its finishes, views, and staff like John and Tyler who bring real care to daily interactions. The catch is inconsistency: some renters wait months for repairs while others get quick fixes, largely depending on which staff member handles the request.
Pros
- High-quality finishes and views
- John and Tyler named for attentiveness
- Ample free guest parking, sound-dampened units
- 24-hour security
Watch out: Some residents report elevator outages lasting months and pest control lapses with slow management follow-up.
Services: luxury high rise
McDermott 55
Why it ranks tenth
McDermott 55 shows a real turnaround story: residents credit Shiva and Coco with fixing what used to be a hard-to-reach management team, and current director Arturo gets credit for fast maintenance response. Older complaints about chaotic leasing paperwork still surface, so results can depend on timing.
Pros
- Marked improvement in management responsiveness recently
- Active social programs and senior shuttle bus
- Fast maintenance under current leadership
- Clean, well-maintained common areas
Watch out: Some tenants report last-minute lease documentation demands and parking or trash-collection friction.
Services: senior 55 plus
Riachi at One21
Why it ranks #11
Riachi at One21 stands out for maintenance technician Manuel, who gets consistent five-star mentions for fast HVAC and storm repairs, and leasing agent Erin Keith for patient, detailed tours. Since Greystar took over management, communication and pest control have slipped according to multiple reviewers.
Pros
- Manuel and maintenance team fast on emergency HVAC repairs
- Erin Keith praised for detailed, patient tours
- Gated, established complex with amenities
Watch out: Ongoing reports of rats in carports and roaches in units, plus unexpected move-out charges since the change in management company.
Services: luxury high rise, pet friendly
Legacy North Apartments
Why it ranks #12
Legacy North's sheer scale shows in its review count (2,331), the most on this list, and staff Jimmy, Maribel, and Julia earn steady praise for fast repairs and welcoming tours. The property sprawls across Legacy Town Center North with pools, a fitness center, and a volleyball court, but long-term residents describe pest control and trash management sliding as the community grew.
Pros
- Dedicated maintenance team responds quickly
- Spacious property with multiple recreation amenities
- Walkable to Shops at Legacy and dining
- Generally welcoming leasing staff on tours
Watch out: Long-term residents report unresolved cockroach infestations, dumpsters blocking parking, and weak security follow-up.
Services: corporate furnished
Cottages at Tulane
Why it ranks #13
Cottages at Tulane splits between residents who praise property managers Cynthia and Morgan for fast, attentive service and others who hit AC failures left unresolved for weeks. A long-term resident who battled early roach and maintenance issues now recommends the property after seeing renovations and stronger staff performance.
Pros
- Cynthia and Morgan named for proactive management
- Wide range of on-site recreation: pool, bark park, billiards, courts
- Community events create a welcoming move-in experience
- Recent renovations reportedly improving conditions
Watch out: Some newer tenants still report AC breakdowns, structural cracks around doors and windows, and maintenance requests going unresolved.
Services: townhome style
Overture Plano
Why it ranks #14
Overture Plano's standout is its programming, with event coordinator Amalee Perozo frequently named for building genuine friendships among residents through monthly events and activities. The friction shows up after the sales pitch ends, in slow lease communication and billing disputes that a meaningful minority of reviewers describe.
Pros
- Active social calendar with monthly events and cooking lessons
- Modern resort-like amenities: pool, gym, craft room, media room
- Event coordination and tour staff described as warm and caring
Watch out: A notable share of reviews cite billing errors, surprise post-move-out charges, and elevator or door repair delays.
Services: senior 55 plus
The Huntington Apartments
Why it ranks #15
The Huntington's common areas stay well-kept and staff members Mandi and D'Angelo consistently earn five-star mentions for responsiveness. The divide here is real: bigger issues like HVAC failures or water damage can trigger weeks of silence from upper management, and renewal pricing has drawn criticism for outpacing new-tenant rates.
Pros
- Mandi and D'Angelo individually praised for responsiveness
- Well-maintained grounds and common spaces
- Amenities include gym, pool, business center, planned EV charging
Watch out: Multiple reports of roaches, thin walls, mold in vents, and slow upper-management response to major repair issues.
Services: corporate furnished