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LVL29 Apartments

Updated 2026-07-23 · 973 reviewed · 147 listed · Scored from 227 Google reviews · How we rank ›

4.2(227) 77 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury High-Rise Living
LVL29 Apartments
Service
Luxury High-Rise Living
Reviews
227

What recent reviews say

Most residents describe LVL29 as a luxury home rather than just an apartment complex, praising the staff by name for treating them like family and consistently going above and beyond. The building itself delivers: stunning city views from high floors, a resort pool and heated spa that opens early, thoughtful design, and a genuine community feel rare in high-rises. Location steps from Legacy West adds convenience for work and dining.

Staff standouts include Melanie (Executive Director), Amanda, Ana, Ethan, Kimberly, Devante (valet), and Caesar (maintenance). Some residents report maintenance inconsistencies (elevators, gate access, utility outages) and isolated instances of rude leasing staff, though response is swift when flagged. Long-term renewals and residents openly recommending LVL29 to visitors suggest strong retention despite occasional hiccups.

Praised for
  • Staff warmth and personalization
  • Stunning views and design
  • World-class amenities (pool, spa, fitness, lounge)
  • Safe and quiet building
  • Strong sense of community and family atmosphere
Watch-outs
  • Maintenance lapses (elevators, gas outages, gate failures)
  • Inconsistent staff professionalism
  • Quality control issues on work orders
responsive-managementwell-maintainedclean-groundsgood-amenitiessecure-parkingfriendly-staffquiet-communitygreat-location
Best for: Downsizers and professionals seeking luxury high-rise living with strong community and personalized service.
Think twice if: Occasional maintenance delays (elevators, gas outages) have occurred; one leasing staff member received a complaint for rudeness, though most interactions are positive.

Strengths

  • Staff known by name, treat residents as family
  • Million-dollar city views from high floors
  • Resort-style pool and heated spa, cleaned daily
  • Steps from Legacy West shops and restaurants
  • Quiet, secure building with responsive maintenance

Worth knowing

  • Executive Director Melanie and Senior Sales Agent Amanda regularly praised by name
  • Manager Ana makes personal introductions to new touring prospects
  • Staff members Caesar (maintenance), Ethan, Kimberly, Devante (valet), Christine, and Ray consistently mentioned for going above and beyond
  • Resort pool and two gas grills cleaned daily by staff
  • Fire Department responds to alarms approximately weekly (noted in one review)
  • AC emergencies addressed same-day with staff staying past standard hours
  • Dog park and pet amenities specifically praised
  • Some residents report key fob quality control issues and recurring elevator outages

What reviews say by service

Luxury High-Rise Living
Residents consistently call this a top-tier high-rise experience, comparing favorably to other local towers; design, views, and personalized service set it apart.

How it compares

  • Rated 4.2 against a 4.02 average across the 116 luxury high-rise living businesses listed here.
  • Has more Google reviews than 61% of the businesses in this directory.

How we scored this

How We Rank
Star rating 46
Review volume 100
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
176
4
8
3
1
2
6
1
36

Common questions

What makes LVL29 different from other high-rises in the area?
Residents who have lived in other Dallas high-rises report LVL29 stands out for staff treating them by name like family, a genuine resident community, and thoughtful design. The location adjacent to Legacy West is also a major draw.
What amenities are included?
Resort-style pool, heated outdoor spa, fitness club, poker and sports lounge, fire pit. The pool and grill area are cleaned daily by staff.
Is this building pet-friendly?
Yes. Reviews praise the dog park and pet amenities specifically.

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The Kincaid at Legacy
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The Kincaid at Legacy

4.2(164)✓ Google-verified

Long-term residents praise the building's finish, views, and the care staff like John and Tyler bring to daily interactions. Maintenance crews are often quick, and the community feels secure and peaceful. However, some renters report months-long waits for repairs, repeated service failures, and management that goes silent when problems arise. Elevator downtime and pest control lapses are cited. The experience seems to hinge on which staff member handles your request and whether you stay aligned with management's expectations.

Luxury High-Rise Living
Riachi at One21
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Riachi at One21

4.1(299)✓ Google-verified

Maintenance staff, particularly Manuel, earn consistent five-star praise for quick HVAC repairs and storm response. Leasing staff Erin Keith also receives commendation for patient, detailed tours. However, the complex faces severe, ongoing pest problems (rats in carports, roaches in units) that management has not adequately addressed despite resident complaints and pest control fees. Since Greystar took over, residents report poor communication, slow response to maintenance requests, unresolved work orders, and unexpected move-out charges. Website pricing and availability updates are confusing, with units showing different prices after brief intervals.

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Gramercy on the Park
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Gramercy on the Park

3.4(435)✓ Google-verified

Half of tenants report smooth check-ins thanks to staff like Nique and Adam; grounds and common areas earn consistent praise for cleanliness and sound control. The other half describe a stark contrast: units arriving broken (mold, rust, non-working appliances), leasing office contradictions that soured negotiations, pest and animal-confinement complaints left unresolved for weeks, and stairwell sanitation failures that required tenants to clean themselves. Rent expectations are not met by unit condition. Management acts fast on immediate problems (roach treatment, burst-pipe relocations) but structural issues languish. Safety lapses like stairwell filth and nightly fire alarms appear routine rather than rare. Package theft is common enough that repeat residents now refuse delivery. The split between move-in experience and ongoing unit quality defines this complex: staff charm cannot compensate for what tenants receive at key-hand.

Luxury High-Rise Living

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Last updated 2026-07-23