Best apartment complexes in Dallas, TX
This ranking covers 15 Dallas apartment complexes scored on our methodology, which weighs Google rating, review volume, recency, and sentiment rather than star rating alone. Every complex here has enough recent review activity to draw a fair read on how staff and maintenance actually perform day to day.
Picks are ranked by score and relevance to apartment complex, so a lower overall score can rank higher here.
At a glance
| # | Business | Score | Rating | From | Best for |
|---|---|---|---|---|---|
| 1 | Windsor Addison Apartments | 80 | 4.5 (489) | — | Attentive leasing & maintenance |
| 2 | CenterPoint Apartments | 78 | 4.3 (710) | — | Budget-conscious, locally managed |
| 3 | TRELLIS NORTH DALLAS Apartments | 77 | 4.4 (128) | — | All-bills-paid convenience |
| 4 | Berkshire Amber Apartments | 73 | 4.3 (353) | — | Amenity-focused renters |
| 5 | VV&M Apartments | 72 | 3.9 (364) | — | Location & walkability |
| 6 | Luxia Gallery House Apartments | 72 | 3.8 (661) | — | Community feel under new management |
| 7 | Stone Ridge | 71 | 3.9 (171) | — | Quiet North Dallas setting |
| 8 | Berkshire Auburn Apartments | 71 | 4.4 (322) | — | Pet owners wanting fast repairs |
| 9 | Andalusian Gate Apartments | 69 | 3.9 (104) | — | Long-term, quiet living |
| 10 | Preston Heights Apartments | 68 | 4.2 (90) | — | Fast application turnaround |
| 11 | Windridge on the Parkway | 63 | 3.7 (289) | — | Gated quiet community |
| 12 | Lexington Apartment Homes | 63 | 3.6 (352) | — | Recently improved management |
| 13 | The Lana | 63 | 3.7 (733) | — | Fast repairs, mixed consistency |
| 14 | Creekview Apartments | 62 | 3.7 (180) | — | Affordable rent, strong leasing team |
| 15 | Trinity Village Apartments | 61 | 3.7 (88) | — | Clean move-in condition |
Ranked picks
Windsor Addison Apartments
Why it ranks first
Windsor Addison tops the list on the strength of a leasing and maintenance team that residents call out by name, with work orders regularly handled same-day and a move-in process that includes welcome kits and handwritten notes. It's a large, high-volume review base at 489 reviews and a 4.5 average, giving this score real weight.
Pros
- Named staff (Zeuma, Karime, Ruben, Celsee) consistently singled out for going beyond basic service
- Same-day maintenance turnaround on work orders
- Thoughtful move-in touches and personalized support
- Prime Addison location near restaurants and parks
Watch out: Laundry equipment, elevators, and fire alarm systems have older infrastructure issues that come up repeatedly in reviews.
Services: luxury high rise, pet friendly
CenterPoint Apartments
Why it ranks second
CenterPoint pairs a hands-on, locally run leasing office with maintenance that shows up within hours, and studios starting under $700 make it a standout for value in this list. With 710 reviews and a 4.3 average, the sentiment holds up at scale.
Pros
- Maintenance responds within hours via web requests
- Studio rents starting under $700
- Clean, quiet community with friendly neighbors
- Locally managed with visible on-site leadership
Watch out: One recent resident reported a serious package loss and disputed move-out charges, alongside a report of unprofessional staff conduct.
Services: student housing, corporate furnished
TRELLIS NORTH DALLAS Apartments
Why it ranks third
Trellis North Dallas stands out for an all-bills-paid rent structure and a staff trio (Lou, Khadijah, Carolina) that residents describe as consistently professional. At 128 reviews and a 4.4 average this is a smaller but still solid sample, and current management appears to have resolved past service lapses.
Pros
- All utilities included in one fixed bill
- Fast maintenance turnaround under current management
- Walkable to Silver Line transit and restaurants
- In-unit washer/dryer and modern finishes
Watch out: An earlier tenant reported a withheld security deposit and unresolved heating problems, though that review was later upgraded after new management stepped in.
Services: luxury high rise, corporate furnished
Berkshire Amber Apartments
Why it ranks fourth
Berkshire Amber earns its place on clean grounds, a full fitness center, and a resort-style pool, backed by leasing staff residents describe as patient and helpful. The 353-review base at a 4.3 average gives this a medium-confidence but solid footing.
Pros
- Friendly, patient leasing staff
- Clean, well-kept property
- Full fitness center and resort-style pool
- Convenient location
Watch out: A garage door repair went unresolved for weeks in one account, and quiet-hours enforcement is inconsistent according to several reviews.
Services: luxury high rise, pet friendly, corporate furnished
VV&M Apartments
Why it ranks fifth
VV&M's location near Whole Foods and walkable retail, plus a leasing associate (Jazmyn) who residents say makes apartment hunting genuinely smooth, keeps this property in the running despite a lower 3.9 average across 364 reviews. Many residents stay well past their first lease.
Pros
- Attentive leasing staff known for going above and beyond
- Prime location near Whole Foods, retail, and dining
- Well-maintained pool and clean move-in units
- Quick property management response on most issues
Watch out: Two reviewers reported flea and roach infestations that persisted despite claimed professional treatment, and one described a week-long AC outage in extreme heat.
Services: luxury high rise, townhome style
Luxia Gallery House Apartments
Why it ranks sixth
Luxia Gallery House has a leasing office where staff (Pam, Wilfred, Veronica, Jasmine, Nohemi) remember residents by name, and long-term tenants report management transitions have genuinely improved service. With 661 reviews behind a 3.8 average, this is a high-volume, high-confidence read.
Pros
- Staff responsiveness and professionalism across the leasing office
- Maintenance (Eric Navarro) known for quick response
- Convenient location near highways and grocery stores
- Residents describe a community that feels cared for, not just managed
Watch out: At least one recent review flagged an ignored microwave repair, and appliance fixes can lag.
Services: luxury high rise
Stone Ridge
Why it ranks seventh
Stone Ridge's maintenance team reportedly responds in 30 minutes or less and knows residents by name, and leasing staff Stephanie and Samantha get specific, repeated praise. It holds a 3.9 average across 171 reviews, with most friction tracing back to a management transition rather than day-to-day service.
Pros
- Maintenance responds in 30 minutes or less
- Named staff earn consistent praise
- Quiet setting despite proximity to the tollway
- Well-kept common areas and grounds
Watch out: Gate code panel design frustrates some residents, and a change in management ownership has divided longtime tenants.
Services: pet friendly
Berkshire Auburn Apartments
Why it ranks eighth
Berkshire Auburn's leasing and maintenance team, especially Michael and Rey, draws strong praise for quick turnarounds and a welcoming stance toward pets, backed by 322 reviews at a 4.4 average. The mixed sentiment score reflects real operational strain that renters should weigh against the service quality.
Pros
- Responsive leasing and maintenance staff (Michael, Rey)
- Quick repair service on most units
- Welcoming to pets with a dedicated pet park
- Near shopping, restaurants, and tollway access
Watch out: One elevator has reportedly been down over a month with no repair timeline, and car break-ins and package theft come up repeatedly.
Services: luxury high rise, pet friendly, corporate furnished
Andalusian Gate Apartments
Why it ranks ninth
Andalusian Gate holds a loyal base of long-term residents who point to quiet, well-maintained grounds and a maintenance team that responds fast. At 104 reviews and a 3.9 average, this is a smaller sample but a consistent one.
Pros
- Fast, professional maintenance and repairs
- Friendly, responsive staff and management
- Clean, well-maintained grounds and common areas
- Covered and private garage parking, plus gym and pool
Watch out: Leasing office communication is a real friction point, with applicants reporting weeks-long delays and one report of discriminatory treatment.
Services: luxury high rise
Preston Heights Apartments
Why it ranks tenth
Preston Heights moves quickly on applications and leans on named agents like Cheryl, Sydney, and Shannon for patient, responsive service, sitting at a 4.2 average across 90 reviews. The luxury branding doesn't always match the aging infrastructure some residents describe, which is worth factoring in.
Pros
- Fast application and lease approval
- Named leasing agents known for patience and follow-up
- Quick maintenance response times
- Quiet, clean community
Watch out: Pest control is included but reported as ineffective by some, and deposit refund deductions have drawn complaints.
Services: luxury high rise
Windridge on the Parkway
Why it ranks #11
Windridge on the Parkway offers a gated, quiet setting with covered reserved parking and a maintenance team residents call quick and professional, holding a 3.7 average across 289 reviews. Staff professionalism reportedly varies by individual, which shows up in the mixed sentiment score.
Pros
- Quick maintenance response times
- Gated, quiet community near the parkway
- Covered reserved parking included
- Experienced, long-term staff
Watch out: Some residents report leasing-stage promises not matching reality and dismissive interactions during disputes or move-outs.
Services: luxury high rise
Lexington Apartment Homes
Why it ranks #12
Lexington Apartment Homes has seen visible gains under new management led by Ashley, with maintenance crew Jose and Angel earning specific praise for quick fixes. More than half of its 352 reviewers rate it five stars, even though the 3.6 average sits below the luxury category norm.
Pros
- Responsive maintenance team with named staff (Jose, Angel)
- Friendly and professional office staff
- Clean, well-maintained property under recent management
- Quiet community feel
Watch out: Cockroach and ant infestation complaints persist, and playground equipment has gone unrepaired.
Services: luxury high rise, pet friendly
The Lana
Why it ranks #13
The Lana's maintenance team, led by Alex, responds within 30 minutes for most requests and will do off-hours follow-up visits, a strong showing across a large 733-review base. The 3.7 average reflects a real split in experience between residents who get quick service and those who report lingering issues.
Pros
- Maintenance team responds within 30 minutes to most requests
- Staff willing to work off-hours and follow up
- Smooth move-in process with Dadrian and Nayeli
- Move-in assistance available
Watch out: A significant minority report roach problems and HVAC failures lasting weeks with little management communication.
Services: pet friendly
Creekview Apartments
Why it ranks #14
Creekview's Rosa and Sergio on the leasing team draw consistent praise, and maintenance response is generally quick, which keeps this property competitive at a 3.7 average across 180 reviews. Recurring plumbing failures and pest complaints are the main drag on the experience here.
Pros
- Fast maintenance response times
- Rosa and Sergio leasing team praised by name
- Clean common areas
- Reasonable pricing
Watch out: Recurring water and plumbing emergencies and cockroach or ant infestations are common complaint themes.
Services: luxury high rise
Trinity Village Apartments
Why it ranks #15
Trinity Village's staff, particularly Yosmery, Matthew, and Julio, get credit for attentiveness and quick response, and several residents note clean, pest-free units on arrival. At 88 reviews and a 3.7 average this is the smallest sample on the list, so treat the read as directional.
Pros
- Attentive and personable leasing agents
- Clean move-in condition
- Quick staff response when reached
- Safe neighborhood feel reported by some residents
Watch out: Aggressive towing enforcement and roach problems despite paid pest control are frequent complaints, alongside slow maintenance.
Services: luxury high rise