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Luxia Preston Apartments

Updated 2026-07-23 · 973 reviewed · 147 listed · Scored from 278 Google reviews · How we rank ›

4.3(278) 79 composite score See reviews on Google ✓ Google-verified
Corporate & Furnished Housing
Luxia Preston Apartments
Service
Corporate & Furnished Housing
Reviews
278

What recent reviews say

Most residents report quick maintenance response and consistently helpful staff who make the move-in process smooth. Multiple reviewers name Xaria and Kathy as standouts for professionalism and care, though one guest criticized inattentiveness during a property tour, creating a contrast in staff consistency.

The community itself draws praise for being quiet and well-maintained. Residents who stay long-term highlight issue resolution and proactive support, suggesting the property handles problems before they escalate. Newcomers to Dallas note feeling welcomed by the leasing team.

Praised for
  • responsive maintenance staff
  • friendly and professional leasing agents
  • quiet, clean community
  • welcoming experience for new residents
Watch-outs
  • inconsistent front office service quality
  • staff inattentiveness during tours
responsive-managementwell-maintainedclean-groundsfriendly-staffquiet-community
Best for: Professionals relocating to the Dallas area who value quick maintenance response and attentive leasing support.
Think twice if: Staff interactions can vary; ask specifically for Kathy or request consistent attention during property tours if customer service consistency matters to you.

Strengths

  • same-day or next-day maintenance response
  • named staff known for genuine care and professionalism
  • quiet, clean grounds
  • smooth experience for relocating professionals

Worth knowing

  • Xaria named as exceptional leasing agent and tour guide
  • Kathy praised for maintenance support and issue resolution
  • maintenance responds without delay to maintenance requests
  • long-term residents report unresolved issues are rare

What reviews say by service

Corporate & Furnished Housing
Furnished units suit corporate relocations; residents praise swift maintenance response and personalized welcome for transplants new to Dallas.

How it compares

  • Rated 4.3 against a 4.07 average across the 79 corporate & furnished housing businesses listed here.
  • Has more Google reviews than 69% of the businesses in this directory.

How we scored this

How We Rank
Star rating 52
Review volume 100
Review recency 100
Review sentiment 68
Profile completeness 100
Verification 30

Rating breakdown

5
223
4
7
3
3
2
7
1
38

Common questions

How quickly does maintenance respond to requests?
Reviewers report maintenance requests are handled quickly, often without staying unresolved. One resident noted almost a year with no major issues.
Who should I ask for when I tour the property?
Reviewers consistently recommend asking for Xaria or Kathy in the leasing office for informative, professional tours and attentive service.

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Staff like Mandi and D'Angelo earn consistent five-star praise for responsiveness and care, and common areas stay well-maintained. Yet upper management creates a stark divide: major issues like HVAC failures, water damage, and power outages trigger silence from leasing for weeks, residents are left without rent credits despite unlivable conditions, and lease renewals push prices higher than new tenant rates, signaling little regard for loyalty. Multiple residents report roaches, thin walls audible to neighbors, package theft, break-ins in storage, mold in vents, and an unsafe garage. One manager's treatment of a heat-exhausted tenant crossed ethical lines. The complex markets itself as luxury but charges accordingly while cutting corners on maintenance support and accountability.

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Legacy North Apartments
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Legacy North Apartments

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Jimmy, Maribel, and Julia earn consistent praise for fast repairs and genuine welcome during tours and move-ins. The property sprawls across Legacy Town Center North with pools, fitness center, and volleyball court all actively used. Yet residents report months-long unresolved cockroach infestations, oversized dumpsters clogging parking and residential roads, dead mice left unattended, and weak security responses when plants are vandalized at night. Leasing staff quality varies sharply: some residents feel ignored by certain team members while others recall being offered refreshments and helped with boxes. Recent management changes appear to mark a divide in experience. Those moved in longer or just touring cite welcoming office energy. Long-term residents describe deteriorating pest control, trash placement that creates health hazards and odors attracting gnats and flies, and mounting frustration with bogus fees that don't fund promised upkeep. One prospective tenant explicitly delayed signing after reading 50+ reviews about rodents.

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MAA Legacy
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MAA Legacy

4.5(381)✓ Google-verifiedPublishes prices

Staff like Jacob, Robert, Heather, and Daniela set MAA Legacy apart. Leasing agents listen during tours, maintenance responds within 30 minutes, and housekeeping keeps the building spotless. The complex sits near Shops at Legacy and Legacy Town Center Park in Plano. Amenities include a fitness center, pool, pet spa, and business center. Studios start at $1,275; two-bedrooms at $2,020. Recent residents consistently praise how the team remembers individual needs and stays available.

Corporate & Furnished Housing

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Last updated 2026-07-23