Dallas Apartment Reviews Directory
Menu
Get matched Call

Silver Creek Apartment Homes

Updated 2026-07-23 · 973 reviewed · 147 listed · Scored from 318 Google reviews · How we rank ›

3.5(318) 60 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury High-Rise Living
Silver Creek Apartment Homes
Service
Luxury High-Rise Living
Reviews
318

What recent reviews say

Staff like Sarahi, Destiny, and Letty earn consistent praise for kindness and help with tours and moves. Yet security concerns dominate negative reviews: break-ins in covered parking, non-functional gates residents pay for monthly, and management that offers no help investigating crimes. Maintenance lapses and unexpected billing charges add to frustration.

Recent shift: Positive trend among recent 5-star reviews praising staff (Sarahi, Destiny, Letty) contrasts sharply with very recent (past month) complaints about security and management neglect, suggesting inconsistency in both service quality and management responsiveness.

Praised for
  • knowledgeable, helpful office staff
  • clean apartments upon move-in
  • good amenities (pools, gym)
  • pleasant moving process
Watch-outs
  • security gates malfunction; car break-ins
  • maintenance and pest issues
  • poor management response to crime
  • hidden post-move charges
friendly-staffresponsive-managementpackage-theftpoor-maintenancesecure-parking
Best for: Budget-conscious renters who prioritize low entry price and staff service over security and maintenance.
Think twice if: Security concerns (break-ins, malfunctioning gates) and poor response to crime; maintenance and pest issues reported despite some recent residents seeing no bugs.

Strengths

  • staff praised by name for kindness
  • amenities include multiple pools and 24-hour gym
  • affordable starting rents

Worth knowing

  • Staff Sarahi, Destiny, Letty, Leticia named in praise for leasing and move-in help
  • Entrance gate functions roughly 40% of the time and has broken bars; residents pay monthly gate fee
  • Management declined to review security camera footage after truck break-in
  • Post-move billing charges appeared on resident's credit without notification
  • Complex has 3 pools and 24-hour fitness center

What reviews say by service

Luxury High-Rise Living
Amenities (pools, gym) liked; security and maintenance gaps undermine luxury positioning

How it compares

  • Rated 3.5 against a 4.02 average across the 116 luxury high-rise living businesses listed here.
  • Has more Google reviews than 75% of the businesses in this directory.

How we scored this

How We Rank
Star rating 3
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
164
4
26
3
20
2
14
1
94

Common questions

What is the earliest move-in price?
The website lists 1-bed 1-bath apartments starting at $900 per month (A1 floor plan).
Does the property have a gym?
Yes, a 24-hour fitness center is available to residents.
What security features does the property have?
A gate at the entrance (monthly fee charged) exists, but reviews report it functions only about 40% of the time and has structural damage.
Request a quote

Similar apartment complexes nearby

Andalusian Gate Apartments
69

Andalusian Gate Apartments

3.9(104)✓ Google-verified

Residents consistently praise the quiet, well-maintained grounds, responsive maintenance team, and friendly staff across years of occupancy. Wide amenities include covered and private parking, gym, and pool near Addison. However, leasing office communication is a friction point: applicants report weeks-long delays on decisions, fees charged before full clarity on requirements, and a 1-star review detailed concerns about discriminatory treatment and refusal to provide standard Fair Housing application information.

Luxury High-Rise Living
View profile
The Chase Apartments
61

The Chase Apartments

3.6(285)✓ Google-verified

Staff excellence masks deeper building issues. Leasing team members like Gabriela earn consistent praise for professionalism and follow-through during move-in. However, residents struggle with broken gates that compromise security, months-long waits for AC repairs, and neighbors whose late-night noise and parties go unchecked. Ground maintenance falls short: trash piles, dog waste, and pest problems persist. Deposit returns take half a year or never arrive, and the office is often closed during business hours despite listed availability. Quality of living depends heavily on your unit and neighbors. Some residents report swift maintenance and resolve issues within weeks. Others face sewage backups, wall leaks, and broken appliances without remedy. The complex feels inconsistently managed: a strong property manager cannot be everywhere, and staff who remain struggle to enforce rules or communicate transparently about timelines and rent deductions.

Luxury High-Rise Living
View profile
The Vincent
56

The Vincent

3.5(632)✓ Google-verifiedPublishes prices

The Vincent presents a sharp divide between its architectural appeal and resident experience. Reviewers consistently praise the physical units-quartz countertops, stainless steel finishes, floor plans-and specific maintenance staff like Jonathan and Yonatan for rapid, professional repairs. However, this quality masks serious operational failures. The leasing office fails at basic communication: phone calls go unanswered for weeks, promised callbacks vanish, and application processing sits idle for days. This dysfunction extends to property management. Residents report A/C outages lasting months despite repeated requests, overflowing trash bins, unmaintained pools, and slow handling of move-in defects. A system outage forced staff to rely on pen and paper, compounding chaos. Understaffing is acknowledged but unresolved; two office employees cannot manage the workload. The result is a pattern of promises broken after deposits are taken. Multiple residents describe being told units were immediately available, then facing multi-week delays. Others describe paying thousands in hotel bills or tolls while disputes dragged on. One resident waited seven years for an A/C repair until a service manager (Mr. Greg) finally intervened. The regional manager reportedly processes refunds when complaints escalate, suggesting a symptom-treatment rather than systemic fix. The complex attracts residents wanting affordable luxury but delivers unreliability that costs renters money and peace of mind.

Luxury High-Rise Living
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-07-23