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The Waylon Apartments & Townhomes

Updated 2026-08-22 · 1,835 reviewed · 202 listed · Scored from 78 Google reviews · How we rank ›

4.4(78) 70 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise LivingCorporate & Furnished HousingTownhome & Garden-Style CommunitiesPet-Friendly CommunitiesAffordable & Budget-Friendly
The Waylon Apartments & Townhomes
Location
McKinney
Services
Luxury High-Rise Living, Corporate & Furnished Housing, Townhome & Garden-Style Communities
Reviews
78
Ranking
#97 in Luxury High-Rise Living
Best for
Families and relocating professionals who prioritize attentive staff and clean grounds.

Google Business Profile is the source for the business data shown here, last checked 2026-08-22. Details taken from their website were fetched 2026-08-22.

What we found

Most residents praise the leasing and maintenance teams by name, especially Dylan and Brandon, who are noted for patience and genuine helpfulness during tours. The property itself is consistently described as clean and well-maintained with strong amenities.

However, parking permit processing has created serious friction for new residents, including wrongful towing from license plate typos and a week of unreturned calls. Pest control visits are occurring daily at the property. Application denials through their screening vendor have escalated to debt collection disputes, with residents reporting poor communication and feeling blamed for third-party failures.

Praised for
  • staff professionalism and helpfulness
  • clean property and well-maintained grounds
  • amenities quality
  • named staff going above and beyond
  • smooth leasing process
Watch-outs
  • parking permit system failures
  • pest control issues
  • poor vendor communication
  • application denial handling
  • inconsistent customer service
responsive-managementwell-maintainedclean-groundsfriendly-staffpest-issuesslow-repairs
Best for: Families and relocating professionals who prioritize attentive staff and clean grounds.
Think twice if: New residents should expect parking permit delays and possible towing errors. Daily pest control visits suggest ongoing issues.

What's working here

  • personable, patient leasing and maintenance staff
  • clean, well-maintained property with quality amenities
  • multiple floor plans and options available

Read this before you tour

  • Dylan, Brandon, Vanessa, Willie, and Zachary praised by name for leasing and maintenance work
  • Resort-style pool, dog park, fitness center, coworking lounge, and spa available
  • Multiple tours offered to prospective residents
  • Parking permit typos have resulted in $330+ towing charges
  • Pest control visits occur daily

What residents say

Townhome & Garden-Style Communities
Multiple tours offered; families appreciated range of options.
Pet-Friendly Communities
Dog park listed on website; no specific resident feedback on pet policies.

Side by side with nearby options

  • Rated 4.4 against a 4.07 average across the 157 luxury high-rise living businesses listed here.
  • Has more Google reviews than 37% of the businesses in this directory.

Why this score

How We Rank
Star rating 55
Review volume 82
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

The numbers behind the score

5
66
4
0
3
2
2
0
1
10

Contact the property

Address
3500 McKinney Ranch Pkwy, McKinney, TX 75070
Open in Google Maps

Last verified 2026-08-22

When the office is open

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
11:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
10:00-17:00
Sunday
12:00-17:00

As listed on Google.

In their own words

Services listed
Studio apartments1 bedroom apartments2 bedroom apartments3 bedroom apartmentsTownhomesResort-style poolDog parkFitness center

As published by the business on its own website; not independently verified.

Questions we get asked

What staff member was specifically praised for leasing tours?
Dylan, Brandon, and Vanessa were repeatedly praised by name for patient, helpful tours and support during the leasing process.
Does the property have amenities for dogs?
Yes, their website lists a dog park on the grounds.
What should I know about parking at move-in?
The parking permit registration system has caused problems for new residents, including towing from license plate typos. Register carefully and follow up on confirmation emails.

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Last updated 2026-08-22