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McKinney Pointe Apartments

Updated 2026-08-22 · 1,835 reviewed · 202 listed · Scored from 201 Google reviews · How we rank ›

4.0(201) 68 composite score See reviews on Google ✓ Google-verified Publishes prices
Student HousingLuxury High-Rise LivingCorporate & Furnished HousingTownhome & Garden-Style CommunitiesPet-Friendly CommunitiesAffordable & Budget-Friendly
McKinney Pointe Apartments
Location
McKinney
Services
Student Housing, Luxury High-Rise Living, Corporate & Furnished Housing
Reviews
201
Ranking
#25 in Student Housing
Best for
Long-term renters and pet owners who value responsive maintenance and stable pricing.

Google Business Profile is the source for the business data shown here, last checked 2026-08-22. Details taken from their website were fetched 2026-08-22.

What we found

Many residents credit maintenance staff and leasing team for smooth experiences and quick problem-solving. Long-term renters praise stable pricing and flexible pet policies. However, recent arrivals report filthy units on move-in, trash accumulation in breezeways attracting insects, and inconsistent lease office support that has cost residents money and plans.

The property delivers on amenities and grounds appear well-maintained overall, but unit turnover standards and trash management fall short. Staff like Austin, Abdulai, and Brianna earn consistent praise, yet coordination gaps between departments suggest operational unevenness.

Praised for
  • responsive maintenance staff
  • welcoming leasing team
  • stable rent over time
  • quality amenities and finishes
  • pet-friendly accommodations
Watch-outs
  • trash and pest issues in common areas
  • inconsistent lease office communication
  • move-in unit cleanliness
  • maintenance request delays
  • limited parking
responsive-managementclean-groundspest-issuesgood-amenitiesfriendly-staffpoor-maintenance
Best for: Long-term renters and pet owners who value responsive maintenance and stable pricing.
Think twice if: You need a pristine unit on move-in or do not tolerate trash in common areas, leasing office coordination gaps may frustrate you.

What's working here

  • Maintenance responds next-day
  • No rent increases on lease renewals (some discounts)
  • Pet-friendly with flexible coordination
  • Resort pool and fitness center

Read this before you tour

  • Maintenance manager Austin: next-day repairs, clear explanations, dryer fixed under 15 minutes
  • Abdulai and Brianna in leasing: praised for welcoming residents and coordinating pet visits
  • No rent increases offered to renewing residents over multiple years; discounts given instead
  • Valet trash service standard but trash left out between pickups attracts pests
  • Move-in units reported with dried substances on walls, rusty washer/dryer, filthy refrigerator/bathrooms in at least one case

What residents say

Pet-Friendly Communities
Staff accommodating about pet visits, flexible coordination during maintenance, understood one resident's high-energy pet.
Student Housing
Tour experience praised; move-in support smooth for some, but inconsistent lease office follow-up and communication gaps reported.
Corporate & Furnished Housing
Limited direct evidence; one resident worked night shift and found scheduling inflexible; another appreciated work-truck parking coordination.

Side by side with nearby options

  • Rated 4 against a 4.06 average across the 49 student housing businesses listed here.
  • Has more Google reviews than 68% of the businesses in this directory.

Why this score

How We Rank
Star rating 34
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

The numbers behind the score

5
131
4
18
3
8
2
5
1
39

Contact the property

Address
2401 McKinney Ranch Pkwy, McKinney, TX 75070
Open in Google Maps

Last verified 2026-08-22

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
One-bedroom apartmentsTwo-bedroom apartmentsThree-bedroom apartmentsPet-friendly housingFitness centerBusiness centerResort-style poolPlayground
Published prices
One month free
One Month Free

As published by the business on its own website; not independently verified.

Questions we get asked

Do residents get rent increases here?
No. A 3-year resident reported never receiving a rent increase, and the management offered a discount at lease renewal instead.
How quickly does maintenance respond?
Maintenance typically completes requests the next day after submission, sometimes under 15 minutes for appliance repairs.
Is the complex pet-friendly?
Yes. Staff coordinate pet storage during maintenance visits and are flexible about allowing residents time to secure pets before entry.

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Orion McKinney delivers strong leasing support and upkeep that keeps most residents happy, with staff like Timmy and Wendy earning consistent praise for genuine care. The property feels well-maintained, amenities are solid, and maintenance typically responds fast. However, one detailed account flags delays in addressing apartment problems, reluctance to own mistakes, and poor initial unit turnover, suggesting the experience depends heavily on which issues arise after you move in.

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The Waylon Apartments & Townhomes
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Most residents praise the leasing and maintenance teams by name, especially Dylan and Brandon, who are noted for patience and genuine helpfulness during tours. The property itself is consistently described as clean and well-maintained with strong amenities. However, parking permit processing has created serious friction for new residents, including wrongful towing from license plate typos and a week of unreturned calls. Pest control visits are occurring daily at the property. Application denials through their screening vendor have escalated to debt collection disputes, with residents reporting poor communication and feeling blamed for third-party failures.

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Last updated 2026-08-22