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The Patios of McKinney

Updated 2026-07-23 · 973 reviewed · 147 listed · Scored from 47 Google reviews · How we rank ›

4.2(47) 61 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise LivingAffordable & Budget-FriendlyPet-Friendly CommunitiesTownhome & Garden-Style CommunitiesCorporate & Furnished Housing
The Patios of McKinney
Services
Luxury High-Rise Living, Affordable & Budget-Friendly, Pet-Friendly Communities
Reviews
47

What recent reviews say

Maintenance standouts like Maged Hanna and Cathy's crew earn consistent praise for speed and care; leasing agents Claudia, Brittany, and Jessica create welcoming first impressions. Yet persistent complaints span two years: water leaks left unaddressed for months, foundation issues causing safety hazards with no callback, and requests filed as complete when no one showed up. The patio appeal and location near 75 and local services matter to residents who feel safe there, but the office responsiveness gap creates a stark divide between those with quick fixes and those in crisis mode.

Praised for
  • responsive maintenance staff
  • private patios and spacious layouts
  • attentive leasing team
  • safe community location
Watch-outs
  • management unreachable or unresponsive
  • repair requests marked complete without work done
  • structural damage and persistent water leaks
  • poor quality maintenance (dirty parts used)
responsive-managementslow-repairspoor-communicationfriendly-staffsecure-parkingquiet-communitygreat-location
Best for: renters who prioritize outdoor space and value responsive maintenance when it arrives
Think twice if: you need prompt communication with management during emergencies or have foundation/structural concerns

Strengths

  • private patios on most units
  • maintenance crew known for quick response
  • welcoming leasing staff on tours
  • walkable to nearby amenities

Worth knowing

  • Maintenance technician Maged Hanna handles repairs quickly (ceiling leaks, drains, lights)
  • Leasing agent Brittany credited for shift toward professional tone after prior staff (Monica) was reported rude
  • Manager Austin resolved a long-standing leak
  • Manager Jessica praised for communication during move-in
  • Residents report maintenance requests marked complete when work was not performed
  • Prior resident waited indefinitely for security deposit return

What reviews say by service

Pet-Friendly Communities
not clearly mentioned in reviews
Townhome & Garden-Style Communities
private patios and yards strongly praised as a key draw
Corporate & Furnished Housing
no clear evidence in reviews

How it compares

  • Rated 4.2 against a 4.02 average across the 116 luxury high-rise living businesses listed here.
  • Has more Google reviews than 12% of the businesses in this directory.

How we scored this

How We Rank
Star rating 43
Review volume 73
Review recency 72
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
32
4
6
3
1
2
2
1
6

Common questions

Do units have private outdoor space?
Yes, reviewers consistently mention private patios and gardens. One resident called their garden patio 'lush and beautiful.'
How fast do maintenance requests get handled?
When work is done, residents report quick turnaround (Maged Hanna and Cathy's crew cited for speed). However, some residents report requests marked complete without actual visits or callbacks on urgent issues like water leaks.
Is the neighborhood safe for early morning walks?
One resident who leaves for work at 3 AM reported feeling very safe walking to their car and noted convenient proximity to Highway 75 and nearby businesses.
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Last updated 2026-07-23