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Merano Apartments

Updated 2026-07-23 · 973 reviewed · 147 listed · Scored from 35 Google reviews · How we rank ›

4.7(35) 75 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise LivingAffordable & Budget-FriendlyPet-Friendly CommunitiesCorporate & Furnished Housing
Merano Apartments
Services
Luxury High-Rise Living, Affordable & Budget-Friendly, Pet-Friendly Communities
Reviews
35

What recent reviews say

Merano residents move in and stay impressed. Brand new buildings with high-quality finishes, spacious units, and a gym draw people in, but it's the staff that earns the raves: Terri, Alex, and Mallorie respond quickly, solve problems same-day, and treat residents as neighbors, not transactions.

What stands out is follow-through. Maintenance addresses requests within hours. The office staff remembers residents after move-in, handles complications with patience, and sometimes goes off-script entirely-like checking on a worried resident's puppy mid-shift. One resident flagged a delayed referral bonus as frustrating, and elevator placement got a sideways comment, but these are rare notes in an otherwise consistent story.

Praised for
  • responsive, attentive staff (Alex, Terri, Mallorie)
  • brand new, high-quality construction
  • consistently clean and well-maintained grounds
  • caring property management and maintenance team
  • spacious units with modern amenities
Watch-outs
  • delayed referral bonus payments
  • elevator location not ideal
responsive-managementwell-maintainedclean-groundsfriendly-staffgood-amenities
Best for: Renters who value new construction, attentive management, and a community feel
Think twice if: You need to track referral bonuses closely; payments may take longer than promised

Strengths

  • brand new construction and finishes
  • staff goes above and beyond (same-day maintenance, attentive leasing)
  • clean, well-maintained grounds and interiors
  • spacious floor plans with abundant natural light

Worth knowing

  • Terri (property manager) known for listening, solving resident issues
  • Alex (leasing agent) handles tours and applications with detail and speed
  • Mallorie (leasing) facilitates smooth leasing and follow-up care
  • Josh and Harden (maintenance) resolve requests same-day, often within the hour
  • Maintenance proactively walks grounds to catch issues
  • Hallways kept clean, a distinguishing feature
  • Units include washer and dryer
  • Property has gym equipment

What reviews say by service

Luxury High-Rise Living
Brand new, high-end finishes and quality construction praised; solid floors and walls noted
Pet-Friendly Communities
Management proactively cares for resident's puppy; no restrictions mentioned in reviews

How it compares

  • Rated 4.7 against a 4.02 average across the 116 luxury high-rise living businesses listed here.
  • Has more Google reviews than 8% of the businesses in this directory.

How we scored this

How We Rank
Star rating 62
Review volume 68
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
31
4
1
3
0
2
1
1
2

Common questions

How long do maintenance requests take?
Most requests are fixed the same day, typically within the hour.
Does Merano allow pets?
Yes. The property manager responded to a resident's emergency pet-care request, but specific pet policies are not detailed in reviews.
What are the leasing units like?
Spacious, brand new, with abundant natural light, solid construction, washer and dryer included, and modern finishes.
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Staff at Oaklyn earn consistent praise for their helpfulness, particularly Chris in maintenance who resolves requests fast and handles emergencies promptly, and Marissa and Tyliah in leasing who make tours and move-ins smooth. However, recent visitors and former residents report overgrown grounds, unaddressed noise complaints, and contentious billing practices including disputed relet fees that management has refused to reverse despite email promises to the contrary. The property sits in a convenient McKinney location with shops and dining nearby. Reviewers note it feels homey rather than luxury, though ground conditions and staff turnover suggest management inconsistency that has dampened the experience for those who stayed through transitions.

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Larkin Apartment Homes
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Split between genuine appreciation for certain staff and frustration with systemic problems. Multiple residents praise leasing agent Cynthia, property manager Michele Greenwald, and maintenance staff like Roderick and Al for personable service and quick problem-solving. Yet a larger block of residents report the complex as infested with roaches, unresponsive to repair requests that drag on for months, and plagued by management communication failures and office unavailability. New residents give five-star ratings; longer-term residents describe deteriorating conditions and broken promises. Security deposit refunds stall beyond stated timelines. Pest control is reportedly paid for but never executed. Outdoor areas smell of marijuana. Pet owners note uncleaned dog waste on walkways. The complex charges full replacement fees (one review cited $1,400 for floor damage) even for minor wear. One resident experienced a fatal shooting on the property. While unit renovations are noted as attractive, the gap between the tour experience and day-to-day living emerges as the central complaint.

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Last updated 2026-07-23