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Redbud Trail Apartments

Updated 2026-07-23 · 973 reviewed · 147 listed · Scored from 143 Google reviews · How we rank ›

4.3(143) 71 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise LivingAffordable & Budget-FriendlyPet-Friendly Communities
Redbud Trail Apartments
Services
Luxury High-Rise Living, Affordable & Budget-Friendly, Pet-Friendly Communities
Reviews
143

What recent reviews say

Maria and the leasing team stand out for fast, courteous apartment approvals and clear explanations in English or Spanish. However, long-term residents report years of deferred maintenance, pest issues, and lack of contract renewal communication before 2025 renovations-a pattern that left loyal tenants displaced.

Recent shift: Sentiment has shifted notably. Older reviews (9-11 months back) focused on leasing staff excellence. More recent reviews (1-3 months ago) continue praising staff but also surface maintenance and tenant retention complaints from long-term occupants.

Praised for
  • responsive leasing staff
  • fast approval and move-in process
  • bilingual assistance
  • friendly service
  • helpful in explaining lease details
Watch-outs
  • neglected maintenance over years
  • roach infestation
  • poor loyalty recognition
  • outdated units
  • no renewal offers for long-term tenants
friendly-staffresponsive-managementpoor-maintenancepest-issuesoutdated-units
Best for: renters seeking quick approval and bilingual customer service during leasing.
Think twice if: you plan to stay long-term; maintenance records and tenant retention history should be verified first.

Strengths

  • bilingual leasing staff
  • fast application processing
  • supportive move-in guidance

Worth knowing

  • Maria and Kristen named as standout leasing staff
  • bilingual (English/Spanish) leasing available
  • approval and move-in described as fast
  • 10-year tenant reported eviction without renewal offer
  • roach infestation mentioned
  • deferred maintenance on air vents, sinks, cabinets noted over decade

What reviews say by service

Affordable & Budget-Friendly
Reviewers call prices 'good' but also report decade of deferred maintenance and no contract renewal offers before eviction.
Pet-Friendly Communities
No clear evidence of pet-specific amenities or policies in the provided reviews.

How it compares

  • Rated 4.3 against a 4.02 average across the 116 luxury high-rise living businesses listed here.
  • Has more Google reviews than 42% of the businesses in this directory.

How we scored this

How We Rank
Star rating 51
Review volume 94
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
108
4
7
3
6
2
4
1
18

Common questions

Do you have Spanish-speaking staff?
Yes, multiple recent reviews confirm the leasing team speaks both English and Spanish.
How long does approval take?
Reviewers describe the approval and move-in process as fast, though no specific timeline is stated in the reviews.
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Merano residents move in and stay impressed. Brand new buildings with high-quality finishes, spacious units, and a gym draw people in, but it's the staff that earns the raves: Terri, Alex, and Mallorie respond quickly, solve problems same-day, and treat residents as neighbors, not transactions. What stands out is follow-through. Maintenance addresses requests within hours. The office staff remembers residents after move-in, handles complications with patience, and sometimes goes off-script entirely-like checking on a worried resident's puppy mid-shift. One resident flagged a delayed referral bonus as frustrating, and elevator placement got a sideways comment, but these are rare notes in an otherwise consistent story.

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Larkin Apartment Homes
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Larkin Apartment Homes

3.9(235)✓ Google-verified

Split between genuine appreciation for certain staff and frustration with systemic problems. Multiple residents praise leasing agent Cynthia, property manager Michele Greenwald, and maintenance staff like Roderick and Al for personable service and quick problem-solving. Yet a larger block of residents report the complex as infested with roaches, unresponsive to repair requests that drag on for months, and plagued by management communication failures and office unavailability. New residents give five-star ratings; longer-term residents describe deteriorating conditions and broken promises. Security deposit refunds stall beyond stated timelines. Pest control is reportedly paid for but never executed. Outdoor areas smell of marijuana. Pet owners note uncleaned dog waste on walkways. The complex charges full replacement fees (one review cited $1,400 for floor damage) even for minor wear. One resident experienced a fatal shooting on the property. While unit renovations are noted as attractive, the gap between the tour experience and day-to-day living emerges as the central complaint.

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Oaklyn
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Oaklyn

4.1(125)✓ Google-verified

Staff at Oaklyn earn consistent praise for their helpfulness, particularly Chris in maintenance who resolves requests fast and handles emergencies promptly, and Marissa and Tyliah in leasing who make tours and move-ins smooth. However, recent visitors and former residents report overgrown grounds, unaddressed noise complaints, and contentious billing practices including disputed relet fees that management has refused to reverse despite email promises to the contrary. The property sits in a convenient McKinney location with shops and dining nearby. Reviewers note it feels homey rather than luxury, though ground conditions and staff turnover suggest management inconsistency that has dampened the experience for those who stayed through transitions.

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Last updated 2026-07-23