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Stone Ridge

Updated 2026-07-23 · 973 reviewed · 147 listed · Scored from 171 Google reviews · How we rank ›

3.9(171) 71 composite score See reviews on Google ✓ Google-verified
Pet-Friendly Communities
Stone Ridge
Service
Pet-Friendly Communities
Reviews
171

What recent reviews say

Stone Ridge draws strong praise for a maintenance team that responds within minutes and knows residents by name. Leasing staff like Stephanie and Samantha consistently earn specific recognition. Yet the 23% one or two-star reviews signal friction over gate access design and, more notably, shifts in management that have left some longtime residents disappointed.

Most residents highlight the quiet setting despite proximity to the tollway, convenient North Dallas location, and well-kept common areas. Turnover in leadership appears to divide the community. Current frontline staff (maintenance, leasing) consistently exceed expectations.

Praised for
  • responsive maintenance team
  • helpful leasing and office staff
  • clean common areas
  • quiet location
  • convenient North Dallas location
Watch-outs
  • gate code panel design inconvenient
  • management changes negative experience
  • application process issues or concerns
responsive-managementwell-maintainedclean-groundsquiet-communitygreat-locationfriendly-staff
Best for: pet owners seeking responsive on-site maintenance and quiet apartment living near shopping and major roads
Think twice if: management changes have disappointed some longer-term residents; gate code panel requires getting out of your car

Strengths

  • maintenance responds in 30 minutes or less
  • named staff earn consistent praise
  • quiet setting near major retailers and tollway
  • well-maintained common areas and grounds

Worth knowing

  • Maintenance staff Saul and Mr. Arturo named for 7+ years of service and rapid response
  • Leasing staff Stephanie, Samantha, and others specifically praised for helpfulness
  • Maintenance responds to requests within 30 minutes
  • Gate code panel requires residents to exit vehicle
  • Resort-style pool and state-of-the-art fitness center amenities
  • Bark park and pet stations available

What reviews say by service

Pet-Friendly Communities
bark park and pet stations available; community caters to pet owners though reviews do not detail pet policy specifics

How it compares

  • Rated 3.9 against a 4.04 average across the 102 pet-friendly communities businesses listed here.
  • Has more Google reviews than 49% of the businesses in this directory.

How we scored this

How We Rank
Star rating 28
Review volume 97
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
107
4
10
3
14
2
7
1
33

Common questions

How quickly does maintenance respond to requests?
Maintenance typically responds within 30 minutes of a request.
Does Stone Ridge have pet amenities?
Yes. The community features a bark park and pet stations. Stone Ridge also lists pet services on their website, though specific pet policy details are not outlined in reviews.
Which staff members are recommended for leasing help?
Multiple reviewers name Stephanie (manager), Samantha, and Akira as particularly helpful during the leasing and move-in process.
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Last updated 2026-07-23