23 low data
ORA Wellness
No rating yet✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Luxury High-Rise Living
Saxon Woods
Student HousingLuxury High-Rise LivingCorporate & Furnished HousingTownhome & Garden-Style CommunitiesPet-Friendly CommunitiesAffordable & Budget-Friendly
- Location
- McKinney
- Services
- Student Housing, Luxury High-Rise Living, Corporate & Furnished Housing
- Reviews
- 632
- Ranking
- #12 in Student Housing
- Best for
- Residents prioritizing responsive staff, quick repairs, and a clean, safe community environment.
Google Business Profile is the source for the business data shown here, last checked 2026-08-22. Details taken from their website were fetched 2026-07-23.
What we found
Most residents speak warmly of Saxon Woods, singling out staff members like Elysian, Destiny, and Lacy for genuine helpfulness and making them feel valued. Maintenance responds fast, the property looks clean, and long-term residents credit the complex with a strong sense of safety.
However, several serious frustrations surface in lower ratings. Payment policies punish reversed transactions by blocking online options and forcing in-person coupon payments with steep fees. Guests parked in assigned spaces get towed for $300, and move-out charges are said to be aggressive and opaque. One seven-year resident felt cornered by management after a single payment error, while newer applicants reported getting caught in circles during the verification process.
Praised for
- friendly and responsive leasing staff
- quick maintenance response and quality workmanship
- safe and well-maintained grounds
- welcoming community atmosphere
Watch-outs
- harsh policy on reversed payments and payment methods
- aggressive towing practices for guest vehicles
- move-out charges disputed by residents
- inconsistent application review process
responsive-managementwell-maintainedclean-groundssecure-parkingfriendly-staffhidden-fees
Best for: Residents prioritizing responsive staff, quick repairs, and a clean, safe community environment.
Think twice if: Payment reversal policies are strict and inflexible, guest parking gets towed even in assigned spaces, and move-out inspections are reported to be costly with little deposit recovery.
What's working here
- staff go by name and remember residents
- maintenance arrives and resolves issues fast
- property is clean and power-washed regularly
- residents report feeling safe in the complex
Read this before you tour
- Elysian, Destiny, and Lacy named as consistently helpful leasing staff
- Maintenance technician Reggie and Justin praised for quick, quality work
- Pool maintenance has been flagged as a recurring issue
- Payment policy: reversal triggers forced coupon/in-person payment; online credit/debit charged $70-$80 per transaction
- Guest vehicle towing costs $300
- Residents report aggressive move-out charges with limited security deposit recovery
What residents say
- Student Housing
- Leasing staff praised for answering questions and making students feel welcome; no reviews speak to student-specific amenities
- Luxury High-Rise Living
- One review calls the property 'beautiful' and another notes it 'looks clean and well-maintained'
- Pet-Friendly Communities
- No evidence from reviews
Side by side with nearby options
- Rated 4.1 against a 4.06 average across the 49 student housing businesses listed here.
- Has more Google reviews than 99% of the businesses in this directory.
Why this score
How We Rank Star rating 40
Review volume 100
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30
The numbers behind the score
5
445
4
34
3
14
2
18
1
121
Contact the property
- Phone
- +1469-772-4926
- Address
- 4490 Eldorado Pkwy, McKinney, TX 75070
Last verified 2026-08-22
When the office is open
- Monday
- 10:00-18:00
- Tuesday
- 10:00-18:00
- Wednesday
- 10:00-18:00
- Thursday
- 10:00-18:00
- Friday
- 10:00-18:00
- Saturday
- 10:00-17:00
- Sunday
- Closed
As listed on Google.
In their own words
Services listed
One-bedroom apartmentsTwo-bedroom apartmentsThree-bedroom apartments
As published by the business on its own website; not independently verified.
Questions we get asked
- How quickly does maintenance respond to work orders?
- Multiple residents report fast response times; one tenant's issue was resolved the same day by technician Justin. Others describe maintenance as 'quick' and responsive to address issues promptly.
- What are the move-out procedures and charges?
- Residents report aggressive move-out inspections. One tenant advised taking pictures at move-in and noted they did not recover any portion of their security deposit despite living there for years. Charges are added without prior contact.
- Are there payment plan options if I have a payment reversal?
- If a rent payment is reversed, the lease states all future payments must be made in-person at store locations (such as Kroger) or online through credit/debit with a $70-$80 fee per transaction. The free online payment method is blocked.
Similar apartment complexes nearby
67
Cypress Apartments
3.9(222)✓ Google-verified
Cypress wins strong praise for responsive staff, especially property manager Jennifer and leasing consultant Alexzys, plus speedy maintenance and quality amenities like the resort-style pool. However, several residents report ongoing roach and pest problems linked to third-party trash delays, and one scheduling mishap raised concerns about management coordination.
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The Waylon Apartments & Townhomes
4.4(78)✓ Google-verified
Most residents praise the leasing and maintenance teams by name, especially Dylan and Brandon, who are noted for patience and genuine helpfulness during tours. The property itself is consistently described as clean and well-maintained with strong amenities. However, parking permit processing has created serious friction for new residents, including wrongful towing from license plate typos and a week of unreturned calls. Pest control visits are occurring daily at the property. Application denials through their screening vendor have escalated to debt collection disputes, with residents reporting poor communication and feeling blamed for third-party failures.
Luxury High-Rise LivingCorporate & Furnished HousingTownhome & Garden-Style Communities