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Cypress Apartments

Updated 2026-07-23 · 973 reviewed · 147 listed · Scored from 213 Google reviews · How we rank ›

3.9(213) 71 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise LivingAffordable & Budget-FriendlyStudent HousingPet-Friendly CommunitiesTownhome & Garden-Style CommunitiesCorporate & Furnished Housing
Cypress Apartments
Services
Luxury High-Rise Living, Affordable & Budget-Friendly, Student Housing
Reviews
213

What recent reviews say

Most residents praise Jennifer and the management team for quick responses and friendly service, with maintenance typically resolving issues within 24 hours. Several note the clean, quiet community and resort amenities. Recurring concerns include pest problems, missed appointments, and limited outdoor space for kids relative to pet facilities.

Praised for
  • responsive management and staff
  • fast maintenance service (24-hour turnaround)
  • friendly team and property manager
  • clean grounds and pool
  • good amenities (WiFi, fitness, pool)
Watch-outs
  • pest issues (cockroaches and insects)
  • occasional no-shows for appointments
  • insufficient play space for children
  • electrical problems
responsive-managementfriendly-staffwell-maintainedclean-groundsgood-amenitiespest-issuesquiet-community
Best for: Residents seeking responsive management and pet owners who value the dog park and quick maintenance response.
Think twice if: Pest control is a concern if apartment history matters to you, and child play space is minimal compared to pet amenities.

Strengths

  • responsive property management
  • fast maintenance service
  • resort pool and fitness center
  • dog park and pet-friendly

Worth knowing

  • Jennifer serves as property manager and is frequently named in positive reviews
  • maintenance typically resolves issues within 24 hours
  • WiFi service through Aerwave available (support available at 2 a.m.)
  • 12-year tenancy noted in reviews
  • one appointment no-show documented

What reviews say by service

Pet-Friendly Communities
Dog park praised; residents value pet amenities highly.
Corporate & Furnished Housing
Fast WiFi service through Aerwave noted as reliable; streamlined setup process praised.

How it compares

  • Rated 3.9 against a 4.02 average across the 116 luxury high-rise living businesses listed here.
  • Has more Google reviews than 60% of the businesses in this directory.

How we scored this

How We Rank
Star rating 28
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
140
4
12
3
6
2
7
1
48

Common questions

How quickly does maintenance respond to requests?
Most issues are resolved within 24 hours, except when parts need to be ordered.
Is there WiFi available?
Yes, Aerwave provides WiFi service; residents report it is approximately 100% faster than ATT and includes 24/7 support.
Is the complex pet-friendly?
Yes, the property includes a dog park and is marketed as pet-friendly.
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Residents consistently praise the leasing and maintenance teams for responsiveness and care. Staff members like Temple, Elysian, Justin, and George are named frequently for going above and beyond. The property itself feels modern and well-maintained, with emergency repairs handled rapidly. However, move-in costs are steep ($400 app/admin, $300 deposit), and tenants report getting little or no security deposit back at checkout. One reviewer noted a rent hike post-year-one with no advance notice. New management appears to have improved operations, though some wear-in-period friction remains.

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The Waylon wins praise for its new-build finishes, responsive maintenance team, and a leasing office that residents name by first name. Daylin, Brandon, and Willie earned repeated mentions for patience and thoroughness. The common areas stay clean, the dog park draws commendation, and move-in typically moves smoothly. The hard edge: the parking vendor's poor communication and hair-trigger towing policy have burned new residents with surprise $330+ charges over minor registration typos. Pest control visits happen daily. After move-in, the office goes quiet and lease violations arrive with little warning. Staff friendliness and property quality are real, but so is a strict enforcement culture that feels heavy-handed for minor infractions.

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Last updated 2026-07-23