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Cottages at Tulane

Updated 2026-07-23 · 973 reviewed · 147 listed · Scored from 200 Google reviews · How we rank ›

4.0(200) 68 composite score See reviews on Google ✓ Google-verified Publishes prices
Townhome & Garden-Style Communities
Cottages at Tulane
Service
Townhome & Garden-Style Communities
Reviews
200

What recent reviews say

Residents report a sharp divide: many praise attentive staff, especially property managers Cynthia and Morgan, fast maintenance responses, and organized community events that made moves smooth. Others faced serious problems-failed AC units left in limbo for weeks, foundational cracks affecting doors and windows, roaches, and unresponsive follow-ups-with management refusing justified rent credits and deleting maintenance requests.

Recent updates show the property has improved; one long-term resident who battled early roach and maintenance issues now recommends the complex after seeing renovations and stronger staff performance. Still, newer tenants continue reporting AC breakdowns and communication gaps during critical repair moments.

Recent shift: One long-serving resident reported major improvements over time: after initial battles with roaches, maintenance delays, and unresponsive management, they noted renewed management, extensive renovations, and staff investment in 2026, leading them to renew their lease. However, newer residents are still reporting AC and communication issues, suggesting inconsistent follow-through.

Praised for
  • responsive staff and managers (especially Cynthia and Morgan)
  • quick, helpful maintenance team
  • spacious units
  • community events and welcoming atmosphere
  • strong on-site amenities
Watch-outs
  • AC failures and slow resolution
  • foundational/structural issues with doors and windows
  • pest problems (roaches)
  • poor communication and unresponsive management
  • maintenance requests deleted without resolution
  • unjust denial of rent credits
responsive-managementfriendly-staffgood-amenitiesslow-repairspoor-communicationpest-issuespoor-maintenance
Best for: Tenants who prioritize amenities and community events and can navigate early maintenance friction with patience.
Think twice if: You need reliable AC in hot months, cannot tolerate communication delays in maintenance emergencies, or have pest sensitivities.

Strengths

  • Proactive property management and maintenance (when engaged)
  • Wide range of on-site recreation (pool, bark park, billiards, courts)
  • Staff known for going above and beyond during move-ins

Worth knowing

  • Property managers Cynthia and Morgan named as standout staff
  • Maintenance team replaced fridges and microwaves for some residents
  • AC failures reported by multiple residents, with resolution times exceeding 3 weeks
  • One resident reported roach infestation (over 25 in one month); another update states issue resolved after renovations
  • Foundational cracks in walls and door/window functionality issues reported
  • Complex hosts regular community events (bingo nights noted)
  • Maintenance requests documented as being deleted by office despite unresolved issues

What reviews say by service

Townhome & Garden-Style Communities
Residents praise spacious floor plans but report structural concerns (cracks, door latching issues, water damage).

How it compares

  • Rated 4 against a 4.21 average across the 37 townhome & garden-style communities businesses listed here.
  • Has more Google reviews than 55% of the businesses in this directory.

How we scored this

How We Rank
Star rating 34
Review volume 100
Review recency 100
Review sentiment 46
Profile completeness 100
Verification 30

Rating breakdown

5
124
4
18
3
17
2
12
1
29

Common questions

What amenities does Cottages at Tulane have?
Resort pool with spa, fitness center, bark park, basketball court, sand volleyball, billiards, car wash with vacuum, and a coffee bar in amenity areas.
What is the pet policy?
Pet fee is $300–$450 and monthly pet rent is $15–$30 per pet (per their website pricing).
Is covered parking available?
Yes; reserved covered parking costs $25 per month.
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Last updated 2026-07-23