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Collin Square Apartments

Updated 2026-07-23 · 973 reviewed · 147 listed · Scored from 64 Google reviews · How we rank ›

4.3(64) 68 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury High-Rise LivingAffordable & Budget-FriendlyStudent HousingPet-Friendly CommunitiesTownhome & Garden-Style CommunitiesCorporate & Furnished Housing
Collin Square Apartments
Services
Luxury High-Rise Living, Affordable & Budget-Friendly, Student Housing
Reviews
64

What recent reviews say

Residents report strong leasing and maintenance experiences, with staff like Kimberly earning repeated praise for professionalism and care during move-in and repairs. However, some tenants cite pest problems, pool gate security gaps, and lack of after-hours emergency contact as ongoing frustrations that pushed them to avoid common areas.

Praised for
  • responsive maintenance staff
  • friendly leasing team
  • quick repair response
  • professional tour guides
Watch-outs
  • pest and bug issues
  • pool gate security concerns
  • limited emergency support
  • inconsistent staff turnover
friendly-staffresponsive-managementpest-issuessecure-parking
Best for: Professionals and families seeking responsive maintenance and friendly leasing support.
Think twice if: Tenants concerned about pest control, after-hours emergency response, or pool gate security should visit and ask about recent improvements.

Strengths

  • responsive maintenance and repair service
  • welcoming leasing staff (notably Kimberly and Chi)
  • modern finishes and amenities
  • pet-friendly community

Worth knowing

  • Kimberly and Chi named as standout leasing staff members
  • Maintenance team provides proactive support (e.g., loaning portable AC units during weekend outages)
  • Bryce Gnerlich listed as assistant property manager
  • Pool gate security and locking issues documented by residents
  • No emergency after-hours contact line noted by residents

What reviews say by service

Pet-Friendly Communities
Website lists pet-friendly housing; no complaint or praise in reviews about pet policies specifically.
Affordable & Budget-Friendly
Prices start at $1,110/month for a 1-bed; several ancillary fees ($25–$30/mo amenity, pest, trash) apply on top of rent.

How it compares

  • Rated 4.3 against a 4.02 average across the 116 luxury high-rise living businesses listed here.
  • Has more Google reviews than 18% of the businesses in this directory.

How we scored this

How We Rank
Star rating 49
Review volume 79
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
50
4
3
3
0
2
3
1
8

Common questions

Is there an after-hours emergency contact for maintenance issues?
One resident noted there was no emergency line during their lease; contact the leasing office during business hours to confirm current emergency procedures.
What is included in the base rent?
Base rent covers your unit. Amenity fees ($25/mo), pest control ($7/mo), and trash ($30/mo) are billed separately; parking varies by type ($75–$225/mo).
Who should I ask about leasing if I'm considering moving in?
Reviewers highlight Kimberly and Chi as leasing staff who are responsive and thorough; either name is worth mentioning when calling.
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Ascend at McKinney North
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Ascend at McKinney North

3.4(72)✓ Google-verifiedPublishes prices

Ascend splits sharply: half the reviews praise specific staff members, especially Paige, and the amenities like the gym and pool. The other half report serious problems with rude management, roaches, cheap materials, and aggressive billing after move-out. Quality depends heavily on which team member you meet. Maintenance staff like Kenneth earn consistent praise, and the fitness studio draws compliments. But residents cite damaged washers, falling cabinets, and complaints that go unanswered. The shift to Greystar management has made things worse, not better, for long-term residents.

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Arista McKinney
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Staff like Daniel and Levi earn consistent praise for guiding families through leasing and move-in with care; grounds and homes feel fresh and well kept when working. Yet recent reviews flag a pattern: HVAC units malfunction, maintenance drags on repairs, and the team resists emergency solutions like temporary cooling or hotel stays during Texas heat, leaving families frustrated despite paying premium rent.

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Mill Stream Apartment Homes
58

Mill Stream Apartment Homes

3.8(16)✓ Google-verified

Mill Stream draws loyalty from residents who praise leasing staff like Amari and Meghan for attentiveness and maintenance worker Basheer for quick repairs. The newer community offers desirable amenities and finishes. However, application processing stretches over weeks without updates, office communication is inconsistent, and residents report pest problems persist despite requests for preventative treatment. Management has been criticized for one-sided dispute resolution that ignored tenant concerns.

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Last updated 2026-07-23