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Arista McKinney

Updated 2026-07-23 · 973 reviewed · 147 listed · Scored from 53 Google reviews · How we rank ›

4.7(53) 72 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise LivingAffordable & Budget-FriendlyStudent HousingPet-Friendly CommunitiesTownhome & Garden-Style CommunitiesCorporate & Furnished Housing
Arista McKinney
Services
Luxury High-Rise Living, Affordable & Budget-Friendly, Student Housing
Reviews
53

What recent reviews say

Staff like Daniel and Levi earn consistent praise for guiding families through leasing and move-in with care; grounds and homes feel fresh and well kept when working. Yet recent reviews flag a pattern: HVAC units malfunction, maintenance drags on repairs, and the team resists emergency solutions like temporary cooling or hotel stays during Texas heat, leaving families frustrated despite paying premium rent.

Praised for
  • responsive leasing staff
  • well-maintained grounds and homes
  • family-friendly community feel
  • quick maintenance responses when working
  • smooth move-in process
Watch-outs
  • HVAC systems failing or poorly installed
  • slow or unresponsive maintenance on urgent issues
  • poor initial move-in cleanliness
  • lack of emergency protocols and accommodations
responsive-managementwell-maintainedfriendly-staffgreat-locationslow-repairsoverpriced-rent
Best for: Families moving to the area who value a welcoming leasing team and community feel.
Think twice if: HVAC troubles and slow emergency maintenance response times concern you, especially if you have young children or heat-sensitive family members.

Strengths

  • Strong leasing and move-in experience
  • Townhome layouts with garages and yards
  • Pet park and family amenities
  • Staff names are memorable and praised

Worth knowing

  • Daniel and Levi handle leasing and office operations with high praise across multiple reviews
  • Joshua identified as dedicated maintenance worker; also separately named Josh with conflicting feedback on professionalism
  • Pet park and playscape amenities present
  • Two recent reviews (2 weeks, 16 hours ago) document weeks-long HVAC failures and maintenance no-shows
  • One move-in review cited black crusty spots and construction dust not properly cleaned before occupancy

What reviews say by service

Townhome & Garden-Style Communities
Homes praised for cleanliness and quality, but some move-ins arrived dirty; HVAC and cooling issues reported.
Pet-Friendly Communities
Pet park available and appreciated; no complaints about pet policies in reviews.
Corporate & Furnished Housing
Appliances included; no specific corporate housing feedback in reviews.

How it compares

  • Rated 4.7 against a 4.02 average across the 116 luxury high-rise living businesses listed here.
  • Has more Google reviews than 15% of the businesses in this directory.

How we scored this

How We Rank
Star rating 66
Review volume 75
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

Rating breakdown

5
48
4
0
3
0
2
2
1
3

Common questions

Do you allow pets?
Yes; the community has a dedicated pet park.
What's included with a townhome rental?
Their website lists appliances, two-car garage, private entry, lawn maintenance, and resort-style pool access.
How fast do maintenance requests get handled?
Multiple reviews praise quick turnaround, but two recent reviews report weeks-long delays on HVAC repairs and missed appointment dates.
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Similar apartment complexes nearby

Ascend at McKinney North
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Ascend at McKinney North

3.4(72)✓ Google-verifiedPublishes prices

Ascend splits sharply: half the reviews praise specific staff members, especially Paige, and the amenities like the gym and pool. The other half report serious problems with rude management, roaches, cheap materials, and aggressive billing after move-out. Quality depends heavily on which team member you meet. Maintenance staff like Kenneth earn consistent praise, and the fitness studio draws compliments. But residents cite damaged washers, falling cabinets, and complaints that go unanswered. The shift to Greystar management has made things worse, not better, for long-term residents.

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Collin Square Apartments
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Collin Square Apartments

4.3(64)✓ Google-verifiedPublishes prices

Residents report strong leasing and maintenance experiences, with staff like Kimberly earning repeated praise for professionalism and care during move-in and repairs. However, some tenants cite pest problems, pool gate security gaps, and lack of after-hours emergency contact as ongoing frustrations that pushed them to avoid common areas.

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Mill Stream Apartment Homes
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Mill Stream Apartment Homes

3.8(16)✓ Google-verified

Mill Stream draws loyalty from residents who praise leasing staff like Amari and Meghan for attentiveness and maintenance worker Basheer for quick repairs. The newer community offers desirable amenities and finishes. However, application processing stretches over weeks without updates, office communication is inconsistent, and residents report pest problems persist despite requests for preventative treatment. Management has been criticized for one-sided dispute resolution that ignored tenant concerns.

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Last updated 2026-07-23