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Cole Park Apartments

Updated 2026-07-23 · 973 reviewed · 147 listed · Scored from 129 Google reviews · How we rank ›

3.9(129) 64 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury High-Rise LivingAffordable & Budget-FriendlyPet-Friendly Communities
Cole Park Apartments
Services
Luxury High-Rise Living, Affordable & Budget-Friendly, Pet-Friendly Communities
Reviews
129

What recent reviews say

Half the residents praise responsive maintenance and staff like Tucker, Haley, and Sarah for smooth leasing and quick repairs. The other half report chronic noise from thin walls, filthy hallways with pests, and aggressive parking enforcement that has cost some residents thousands in towing fees, with management slow or absent to resolve complaints.

Sound insulation remains the core issue. Several residents describe losing sleep, friends moving out early, and one tenant fined $75 for noise they didn't cause. Cleanliness complaints mention crickets, dog waste, and vomit in common areas. A few reviews also cite discriminatory parking enforcement targeting immigrant residents.

Praised for
  • responsive maintenance service
  • friendly and attentive leasing staff
  • clean grounds and landscaping
  • quick issue resolution
Watch-outs
  • thin walls, excessive noise from neighbors
  • poor sound insulation between units
  • dirty hallways with pests and waste
  • parking enforcement and vehicle towing issues
  • management unresponsive to complaints
friendly-staffslow-repairsnoisy-neighborspoor-maintenancethin-wallspest-issuesresponsive-management
Best for: Pet owners seeking quick maintenance response and professional leasing staff.
Think twice if: Noise-sensitive residents or those who value sound privacy should look elsewhere; parking enforcement and management responsiveness are disputed.

Strengths

  • same-day maintenance response
  • experienced, patient leasing agents (Tucker, Haley, Sarah)
  • allows pets with clear fee structure

Worth knowing

  • Staff members named: Tucker (leasing agent, praised for professionalism and efficiency), Haley (leasing, responsive and thorough), Sarah (leasing agent, patient and kind), Sherri (office manager, criticized for inaction on noise)
  • Maintenance responds same-day or within hours to work orders
  • One resident reported $75 fine for noise complaints despite building's sound insulation issues
  • Another resident cited $2,000+ in towing fees and $1,600 repair costs from vehicle damage
  • Hallway issues include vomit, feces, crickets, dog waste left uncleared

What reviews say by service

Pet-Friendly Communities
Pets welcome but reviewers note dog waste not cleaned promptly from property grounds.
Affordable & Budget-Friendly
One resident cited renewal rate higher than comparable units in area; another saw the same unit listed $300 lower three days after lease ended.

How it compares

  • Rated 3.9 against a 4.02 average across the 116 luxury high-rise living businesses listed here.
  • Has more Google reviews than 40% of the businesses in this directory.

How we scored this

How We Rank
Star rating 28
Review volume 92
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Rating breakdown

5
80
4
12
3
7
2
5
1
25

Common questions

How much do pet fees cost at Cole Park?
Pet owners pay a $300 deposit per pet, a $350 non-refundable fee per pet, and $25 monthly rent per pet.
How fast is maintenance at Cole Park?
Multiple residents report maintenance responds same-day or within hours of a work order being placed.
What's the noise situation like?
A major complaint: reviewers describe thin walls and describe hearing neighbors' footsteps, running, and loud voices throughout the day and night. Sound insulation between units is poor, and one resident was fined for noise despite the building being the issue.
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Last updated 2026-07-23