Google Business Profile is the source for the business data shown here, last checked 2026-08-22. Details taken from their website were fetched 2026-08-22.
Staff earn consistent praise for professionalism and genuine care during tours and lease signings. Caroline, Marisol, Kennedy, and Blake are named frequently for going above and beyond. Residents describe clean, quiet apartments in a good location with solid maintenance response times and frequent community events.
However, some core frustrations emerge. Internet instability disrupts work-from-home use. Leasing office hours are posted but not honored, with doors locked well before closing time. Parking garage safety concerns include poor lighting and speeding, and surprise fee creep (visitor parking limits, keypad battery changes) shifts costs to residents without clear notice.
Last verified 2026-08-22
As listed on Google.
Credentials claimed:Equal housing opportunity
As published by the business on its own website; not independently verified.
Landing Furnished Apartments at Alma Hub 121 offers furnished short and long-term rentals in McKinney with full kitchens, in-unit washer-dryers, and workspace. Their website claims 24/7 guest support and service across North Texas metros including Dallas, Irving, and Richardson.
Since BH Management took over, this 3-year-old community has deteriorated sharply. Residents praise individual leasing staff like MaTyia, Kaili, Denayah, and Julissa, and maintenance technicians including Sergio and Siuyes Yipez for their friendliness and efficiency. However, systemic problems now dominate the experience. Rats and roaches appear throughout units and hallways; dog waste covers common areas daily; pools remain constantly closed; and break-ins, vehicle vandalism, and shootings have created serious safety concerns. Move-in apartments arrive filthy, not cleaned or inspected. Promised parking and bulk internet charges of $75 monthly are now mandatory, and management ignores repair requests for weeks or marks them resolved without completing work. Multiple residents have filed city complaints; one escalated to an attorney. The property costs more than nearby complexes yet delivers far less, and rent increases continue despite deteriorating conditions.
Most residents praise the warm, engaged staff by name and the genuine community atmosphere created through regular social events like karaoke, potlucks, and cooking classes. Apartments are light-filled and well-appointed with quality appliances. However, one long-term resident reported that recent building-wide issues (broken AC pipes, water leaks, mold) required temporary moves, and a skeleton crew of one cleaner and two maintenance staff struggles to keep pace with repairs and cleaning standards. The leasing team, particularly Amanda, Tonya, Tracilynn, Christine, and Jordan, consistently goes above expectations, even arranging virtual tours and videos for out-of-state prospects. The sense of belonging and intergenerational friendships appear genuine to residents. No mention of pet amenities despite the directory category.
Last updated 2026-08-22