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Parkside at Craig Ranch Apartments

Updated 2026-07-23 · 973 reviewed · 147 listed · Scored from 1,541 Google reviews · How we rank ›

4.2(1541) 72 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise LivingAffordable & Budget-FriendlyStudent HousingPet-Friendly CommunitiesTownhome & Garden-Style CommunitiesCorporate & Furnished Housing
Parkside at Craig Ranch Apartments
Services
Luxury High-Rise Living, Affordable & Budget-Friendly, Student Housing
Reviews
1541

What recent reviews say

Staff members like Kaili, Julissa, Grace, Ruby, Sergio, and Siuyes consistently earn praise for their friendliness and responsiveness. The complex offers extensive amenities: five pools, dog parks, putting green, volleyball and tennis courts, wellness studios, and a community garden.

However, maintenance responsiveness is unreliable. Multiple residents report requests ignored for weeks or months, with mold, water leaks, and pest issues left unresolved. Dog waste throughout the complex, rat infestations, roach entry, and tobacco odor in "smoke-free" units frustrate long-term residents. Management communication often goes unanswered despite repeated follow-ups.

Recent shift: Maintenance and pest issues have worsened visibly over recent months. Reviews from the past week cite rat infestations, chronic dog feces, and unresolved habitability problems. Earlier positive reviews mention smooth experiences; recent complaints suggest operational decline or shift in management responsiveness.

Praised for
  • responsive front-office staff (named individuals)
  • community feel and welcoming atmosphere
  • amenities and facilities
  • fast maintenance for some requests
Watch-outs
  • slow or ignored maintenance requests
  • pest problems (rats, roaches, dog feces)
  • habitability issues (mold, tobacco smell, water damage)
  • poor communication from management
friendly-staffgood-amenitiesslow-repairspoor-maintenancepest-issuespoor-communication
Best for: New renters impressed by leasing staff and amenities who stay under one year before issues surface.
Think twice if: Maintenance responsiveness is unpredictable; requests for habitability issues (leaks, mold, pest entry) often take weeks unpaid or remain unresolved despite multiple follow-ups.

Strengths

  • extensive amenities (pools, dog parks, fitness, putting green)
  • professional leasing and front-office staff
  • pet-friendly with grooming and treats
  • convenient location near schools and fire station

Worth knowing

  • Named staff praised: Kaili, Julissa Escarcega, Grace Woods, Ruby, Sergio, Siuyes Yipez, MaTyia
  • Dog park waste complaint recurring across multiple reviews
  • Mold and water-leak issues tied to delayed maintenance in multiple units
  • Rat infestations and roach entry cited
  • Tobacco-smell complaint in "smoke-free" unit with two-month communication gap

What reviews say by service

Pet-Friendly Communities
Dog parks highly valued but chronic feces cleanup failures frustrate residents.
Corporate & Furnished Housing
Amenities and community vibe praised for work-from-home professionals, but maintenance delays undermine reliability.

How it compares

  • Rated 4.2 against a 4.02 average across the 116 luxury high-rise living businesses listed here.
  • Has more Google reviews than 99% of the businesses in this directory.

How we scored this

How We Rank
Star rating 46
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
1139
4
83
3
36
2
46
1
237

Common questions

Are pets welcome?
Yes. The complex has dog parks, pet grooming, complimentary dog treats and bags. Pest control is available five days a week and sprayed monthly.
What happens if I report a maintenance issue?
Response varies. Some residents report quick repairs; others have waited weeks or months with requests ignored or marked "resolved" without work done. Leasing staff direct you to submit requests, but follow-through is inconsistent.
What amenities are available?
Five pools, dog parks, pet grooming, putting green, volleyball court, tennis and pickleball courts, fitness studios, community garden, event center, and on-site convenience store.
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Last updated 2026-07-23