Dallas Apartment Reviews Directory
Menu
Get matched Call

Champions of North Dallas

Updated 2026-07-23 · 973 reviewed · 147 listed · Scored from 531 Google reviews · How we rank ›

3.4(531) 54 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise Living
Champions of North Dallas
Service
Luxury High-Rise Living
Reviews
531

What recent reviews say

Living here feels like a gamble between a few dedicated staff and systemic neglect. New management (Asset Living) has tanked what was once a well-run property, leaving residents without AC in 95-degree heat for weeks, mold spreading unchecked, and roaches in beds while waiting for maintenance that never shows. The lease documents don't match what you pay, trash fees pile up even when it is not collected, and calling the office is futile. A small crew of leasing agents (Annessa, Cole, Frank, Judy) go above and beyond, but they cannot fix broken systems, uncommunicative leadership, or the fact that invoices arrive via money order and some buildings sit empty because residents fled.

The property itself has good bones: affordable pricing, usable layouts, working pools and gyms. But since late 2025, it has become a maze of broken promises, emergency maintenance phone trees, and residents stuck between health risks and lease obligations. Those who praise it name only specific staff; those who condemn it describe years of decay under the current management team.

Recent shift: Management changed to Asset Living in late 2025. Reviews before that transition mention 'prior management was phenomenal' and 'initial years were great.' Since November 2025, complaints skyrocket: AC failures, mold, roaches, communication blackouts, accounting errors, and empty buildings. A few bright spots (praising Judy, Cole, Annessa) suggest isolated staff efforts cannot overcome systemic breakdown.

Praised for
  • responsive individual staff members
  • functional floor plan and affordability
  • clean pool and gym amenities
Watch-outs
  • chronic AC and heating failures
  • mold and pest infestations
  • slow or absent maintenance response
  • hidden or disputed fees
  • poor communication and unanswered calls
  • infrastructure failures (water outages, parking damage)
  • safety concerns (noise, crime)
poor-maintenanceslow-repairsnoisy-neighborspest-issuespoor-communicationoutdated-unitshidden-fees
Think twice if: Think twice if you need reliable AC, heat, or maintenance response; AC repairs stall for months despite repeated requests.

Strengths

  • Staff like Annessa, Cole, Frank, and Judy deliver hands-on care
  • Functional floor plans and affordable pricing for the area
  • Working pool and gym facilities

Worth knowing

  • New management company Asset Living took over in late 2025 and conditions deteriorated sharply
  • Named staff praised for going above and beyond: Annessa (leasing), Cole (office), Frank (building manager), Judy (maintenance)
  • AC repairs routinely delayed 2-8 months; residents report 80-95 degree apartments in summer
  • Mold infestation recurring, reappears within two weeks after cleaning
  • Roach infestations inside food pantries and residents' beds
  • Money order rent payments taking 3+ weeks to credit; residents charged late fees for management accounting errors
  • Mailbox failure caused USPS to refuse mail delivery for over a month (April-May 2026) with no resident notice
  • Water outages and sewage backup reported

What reviews say by service

Luxury High-Rise Living
Marketed as luxury but delivers poor maintenance, health hazards (mold, pests, water outages), and management unresponsiveness despite high rent.

How it compares

  • Rated 3.4 against a 4.02 average across the 116 luxury high-rise living businesses listed here.
  • Has more Google reviews than 93% of the businesses in this directory.

How we scored this

How We Rank
Star rating 0
Review volume 100
Review recency 100
Review sentiment 27
Profile completeness 100
Verification 30

Rating breakdown

5
298
4
22
3
11
2
19
1
181

Common questions

What happens if my AC breaks in summer?
Residents report waiting 2-8 months for repairs even after multiple work orders and office complaints. Some received portable units as temporary fixes but were left with non-functioning thermostats meanwhile.
How do I pay rent?
Currently via money order; residents report 3+ week delays for deposits and first-month rent to be credited to accounts, plus unexpected late fees.
Can I reach the office by phone?
Multiple residents report unanswered phones; office is now appointment-only as of mid-2026 due to complaint volume.
Request a quote

Similar apartment complexes nearby

Gramercy on the Park
58

Gramercy on the Park

3.4(435)✓ Google-verified

Half of tenants report smooth check-ins thanks to staff like Nique and Adam; grounds and common areas earn consistent praise for cleanliness and sound control. The other half describe a stark contrast: units arriving broken (mold, rust, non-working appliances), leasing office contradictions that soured negotiations, pest and animal-confinement complaints left unresolved for weeks, and stairwell sanitation failures that required tenants to clean themselves. Rent expectations are not met by unit condition. Management acts fast on immediate problems (roach treatment, burst-pipe relocations) but structural issues languish. Safety lapses like stairwell filth and nightly fire alarms appear routine rather than rare. Package theft is common enough that repeat residents now refuse delivery. The split between move-in experience and ongoing unit quality defines this complex: staff charm cannot compensate for what tenants receive at key-hand.

Luxury High-Rise Living
View profile
The Vincent
56

The Vincent

3.5(632)✓ Google-verifiedPublishes prices

The Vincent presents a sharp divide between its architectural appeal and resident experience. Reviewers consistently praise the physical units-quartz countertops, stainless steel finishes, floor plans-and specific maintenance staff like Jonathan and Yonatan for rapid, professional repairs. However, this quality masks serious operational failures. The leasing office fails at basic communication: phone calls go unanswered for weeks, promised callbacks vanish, and application processing sits idle for days. This dysfunction extends to property management. Residents report A/C outages lasting months despite repeated requests, overflowing trash bins, unmaintained pools, and slow handling of move-in defects. A system outage forced staff to rely on pen and paper, compounding chaos. Understaffing is acknowledged but unresolved; two office employees cannot manage the workload. The result is a pattern of promises broken after deposits are taken. Multiple residents describe being told units were immediately available, then facing multi-week delays. Others describe paying thousands in hotel bills or tolls while disputes dragged on. One resident waited seven years for an A/C repair until a service manager (Mr. Greg) finally intervened. The regional manager reportedly processes refunds when complaints escalate, suggesting a symptom-treatment rather than systemic fix. The complex attracts residents wanting affordable luxury but delivers unreliability that costs renters money and peace of mind.

Luxury High-Rise Living
View profile
The Chase Apartments
61

The Chase Apartments

3.6(285)✓ Google-verified

Staff excellence masks deeper building issues. Leasing team members like Gabriela earn consistent praise for professionalism and follow-through during move-in. However, residents struggle with broken gates that compromise security, months-long waits for AC repairs, and neighbors whose late-night noise and parties go unchecked. Ground maintenance falls short: trash piles, dog waste, and pest problems persist. Deposit returns take half a year or never arrive, and the office is often closed during business hours despite listed availability. Quality of living depends heavily on your unit and neighbors. Some residents report swift maintenance and resolve issues within weeks. Others face sewage backups, wall leaks, and broken appliances without remedy. The complex feels inconsistently managed: a strong property manager cannot be everywhere, and staff who remain struggle to enforce rules or communicate transparently about timelines and rent deductions.

Luxury High-Rise Living
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-07-23