Bell Tower Flats
Reviewers split sharply on Bell Tower. Those praising it highlight staff like Bea, Diane, and Ida who listen carefully and follow up fast, plus fast emergency maintenance (AC restored in 15 minutes) and the lakefront setting. Others describe a frustrating gap: unreachable leasing office, roaches and ants in units despite cleaning, parking garages smelling of weed with trash on stairs, and worn carpets and scratched walls. Some complain of poor communication; some rave about community unity. The tension centers on consistency. Residents report that once moved in, emergency maintenance works well. But leasing staff miss calls for weeks, tour guides wear earbuds, and property upkeep is spotty. Those who landed good staff and did not hit pest problems rate it highly. Those who faced bugs, neglected maintenance requests, or a dismissive office experience rate it as a deal-breaker. Occupancy sits at 93% despite reviews calling it "shady" and "disgusting".
