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Venue Craig Ranch

Updated 2026-08-22 · 1,835 reviewed · 202 listed · Scored from 84 Google reviews · How we rank ›

4.9(84) 84 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise LivingPet-Friendly Communities
Venue Craig Ranch
Location
McKinney
Services
Luxury High-Rise Living, Pet-Friendly Communities
Reviews
84
Ranking
#7 in Luxury High-Rise Living
Best for
Residents seeking responsive maintenance and attentive customer service in a well-kept community

Google Business Profile is the source for the business data shown here, last checked 2026-08-22. Details taken from their website were fetched 2026-07-23.

What we found

Residents consistently praise the maintenance team, particularly Jose and Alonzo, for rapid response times and professional, courteous repairs. The leasing office and grounds staff earn equal recognition for making move-ins seamless and keeping the property in excellent condition. One tenant noted absence of kids' amenities, though this is a rare note among dozens of glowing accounts of day-to-day living and service quality.

Praised for
  • responsive maintenance technicians
  • friendly and helpful office staff
  • well-maintained property
  • quick repairs and efficient service
Watch-outs
  • lack of children's amenities
responsive-managementwell-maintainedfriendly-staffquiet-community
Best for: Residents seeking responsive maintenance and attentive customer service in a well-kept community
Think twice if: Families with young children wanting on-site play spaces should confirm what kid-friendly amenities exist

What's working here

  • rapid, professional maintenance response
  • courteous and knowledgeable leasing staff
  • well-maintained grounds and units

Read this before you tour

  • Jose, Alonzo, and Asdrubal consistently named for emergency maintenance response and repair quality
  • Leasing agent Will praised for streamlined move-in process
  • Residents report emergency maintenance appointments three nights in a row handled promptly
  • Maintenance staff explain work before beginning and check for additional issues before leaving

What residents say

Luxury High-Rise Living
High-end finishes, resort amenities, and professional staff justify premium positioning
Pet-Friendly Communities
Dedicated dog park on site appeals to pet owners

Side by side with nearby options

  • Rated 4.9 against a 4.07 average across the 157 luxury high-rise living businesses listed here.
  • Has more Google reviews than 40% of the businesses in this directory.

Why this score

How We Rank
Star rating 81
Review volume 84
Review recency 100
Review sentiment 73
Profile completeness 100
Verification 30

The numbers behind the score

5
81
4
0
3
1
2
0
1
2

Contact the property

Address
4651 S Custer Rd, McKinney, TX 75070
Open in Google Maps

Last verified 2026-08-22

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
1, 2 & 3-bedroom apartmentsTownhomesFull-size washer/dryer includedStainless steel appliancesWalk-in closetsNine-foot ceilings with crown moldingWalk-in shower with rain shower headResort-style pool

As published by the business on its own website; not independently verified.

Questions we get asked

How quickly does maintenance respond to emergency work orders?
Residents report same-night emergency maintenance appointments being honored consistently, with technicians like Alonzo and Jose arriving promptly and completing repairs without delay.
Are pets allowed?
Yes, the property features a dedicated dog park for residents' pets.
What is included in the apartments?
According to their website, units include full-size washer/dryer, stainless steel appliances, walk-in closets, nine-foot ceilings with crown molding, and walk-in showers with rain shower heads.

Similar apartment complexes nearby

The Adley Craig Ranch Apartments
84

The Adley Craig Ranch Apartments

4.4(255)✓ Google-verified

Living at Adley Craig Ranch means knowing your name: staff like Michael in leasing and George in maintenance are consistently named as the reason people stay. Long-term residents praise the peaceful, clean grounds and quick maintenance response. Amenities anchor the experience. The resort pool, fitness center, and off-leash dog park draw regular use. Multiple reviewers mention 2-4 year tenancy, suggesting stability and satisfaction with the overall community feel.

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Avenues at Craig Ranch Apartments
80

Avenues at Craig Ranch Apartments

4.4(289)✓ Google-verifiedPublishes prices

Elizabeth, Lisa, Mike, and other staff members consistently earn praise for going beyond typical service: they remember residents, answer questions thoroughly, and coordinate quick fixes. The community itself draws compliments for its upscale finish and landscaping. One significant caveat: the fitness center has been offline for over a year with unclear timelines for reopening, which frustrated at least one long-term resident.

Luxury High-Rise LivingCorporate & Furnished HousingPet-Friendly Communities
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Jefferson North Ranch
77

Jefferson North Ranch

4.8(55)✓ Google-verifiedPublishes prices

Jefferson North Ranch holds a 4.8 rating across 55 Google reviews. A detailed sentiment read was not produced on this pass, so the placement rests on rating consistency and volume.

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Last updated 2026-08-22