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Venue Craig Ranch

Updated 2026-07-23 · 973 reviewed · 147 listed · Scored from 78 Google reviews · How we rank ›

4.8(78) 84 composite score See reviews on Google ✓ Google-verified
Pet-Friendly Communities
Venue Craig Ranch
Service
Pet-Friendly Communities
Reviews
78

What recent reviews say

Move-in was smooth, and maintenance arrives within hours of a work order. Jose and Asdrubal handle repairs quickly and explain their work; residents consistently praise their professionalism and speed.

The property itself shows strong upkeep. Amenities include a dog park, resort pool, and fitness center. Staff clean up after themselves and follow through on issues. No recurring complaints emerged across recent reviews.

Praised for
  • responsive maintenance team
  • fast repairs
  • professional and friendly staff
  • well-maintained property
responsive-managementwell-maintainedfriendly-staff
Best for: Pet owners seeking responsive maintenance and move-in-ready apartments in McKinney.

Strengths

  • fast maintenance response
  • named staff (Jose, Asdrubal) praised for professionalism
  • dog park on-site
  • full washer/dryer included

Worth knowing

  • Jose and Asdrubal named maintenance staff consistently praised for speed and professionalism
  • work orders completed same day or next morning
  • maintenance cleans up after repairs
  • property well-maintained with no outstanding maintenance complaints

What reviews say by service

Pet-Friendly Communities
On-site dog park; no pet-related complaints in recent reviews.

How it compares

  • Rated 4.8 against a 4.04 average across the 102 pet-friendly communities businesses listed here.
  • Has more Google reviews than 25% of the businesses in this directory.

How we scored this

How We Rank
Star rating 74
Review volume 82
Review recency 100
Review sentiment 80
Profile completeness 100
Verification 30

Rating breakdown

5
74
4
0
3
1
2
1
1
2

Common questions

How fast does maintenance respond to work orders?
Same day or next morning. Multiple reviewers report orders placed in evening received attention the following morning.
Does the property have a dog park?
Yes. The community features a dedicated dog park as part of its amenities.
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Staff consistency stands out here. Residents name Bry'on Hall, Michael, Erin Summers, Nelson, George, and Ashley by role-leasing, management, maintenance-and credit each with going beyond standard service. One reviewer noted the application process felt overwhelming until staff intervened; otherwise, the complex earns high marks for solving problems fast and keeping the property spacious and clean. Pet owners, townhouse renters, and those wanting stability find value. The dog park, flexible floor plans, and on-site amenities (pool, fitness center, EV charging, business center) appeal across tenant types. Residents mention 3-year stays and renewed leases, suggesting low turnover and contentment.

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Residents consistently praise the office team (Lisa, Elizabeth, Erin, and others named) for personal attention during leasing and ongoing support, with maintenance responding quickly to requests and staying beyond hours when needed. The complex offers clean, updated apartments and attractive amenities, though the fitness center remains under construction and has drawn frustration from a few residents paying for access to unavailable services. Families find the community quiet and welcoming with respectful neighbors, and long-term residents report stable management over years. The pool is frequently highlighted as a draw. Staff familiarity with the local Frisco school district and McKinney area helps new relocating families make informed decisions.

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Last updated 2026-07-23