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Avenues at Craig Ranch Apartments

Updated 2026-07-23 · 973 reviewed · 147 listed · Scored from 277 Google reviews · How we rank ›

4.3(277) 79 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury High-Rise LivingAffordable & Budget-FriendlyStudent HousingPet-Friendly CommunitiesCorporate & Furnished Housing
Avenues at Craig Ranch Apartments
Services
Luxury High-Rise Living, Affordable & Budget-Friendly, Student Housing
Reviews
277

What recent reviews say

Residents consistently praise the office team (Lisa, Elizabeth, Erin, and others named) for personal attention during leasing and ongoing support, with maintenance responding quickly to requests and staying beyond hours when needed. The complex offers clean, updated apartments and attractive amenities, though the fitness center remains under construction and has drawn frustration from a few residents paying for access to unavailable services.

Families find the community quiet and welcoming with respectful neighbors, and long-term residents report stable management over years. The pool is frequently highlighted as a draw. Staff familiarity with the local Frisco school district and McKinney area helps new relocating families make informed decisions.

Recent shift: Gym closure frustration has emerged in recent reviews (February 2026 onward) as the renovation extended, with at least one resident complaining they are paying for unavailable services.

Praised for
  • Friendly and attentive office staff
  • Quick and professional maintenance response
  • Clean, well-maintained apartments and grounds
  • Beautiful renovated units and community spaces
Watch-outs
  • Gym closed for extended renovation since February 2026
  • Some residents frustrated paying for unavailable services
friendly-staffwell-maintainedclean-groundsresponsive-managementgood-amenitiesquiet-communitygreat-location
Best for: Relocating families and long-term renters who value personal service and community stability.
Think twice if: Gym closure extended since early 2026; confirm fitness facility timeline before committing if this amenity is essential.

Strengths

  • Named, responsive office team across multiple departments
  • Maintenance available outside standard hours
  • Renovated units and community investment

Worth knowing

  • Lisa, Elizabeth, Erin, Jacqueline, and Angelica named in office; David named as maintenance technician
  • Maintenance staff stay outside scheduled hours for lockouts and urgent needs
  • Gym and fitness center under renovation since February 2026 with no stated reopening date
  • At least one resident lived at complex for 12 years as of review date
  • ZOOM tour option available for remote prospects
  • Residents report noise levels stay low despite family-heavy demographic

What reviews say by service

Pet-Friendly Communities
Dog park available; residents note some struggle with neighbors not cleaning up after dogs
Corporate & Furnished Housing
Zoom tour and flexible scheduling accommodated for remote relocating families

How it compares

  • Rated 4.3 against a 4.02 average across the 116 luxury high-rise living businesses listed here.
  • Has more Google reviews than 68% of the businesses in this directory.

How we scored this

How We Rank
Star rating 52
Review volume 100
Review recency 100
Review sentiment 68
Profile completeness 100
Verification 30

Rating breakdown

5
218
4
11
3
9
2
3
1
36

Common questions

Is the fitness center open?
The gym has been under renovation since February 2026 and remains closed with no stated reopening date.
What are the pet costs?
One-time pet fee is $400 and pet rent is $30 per pet per month.
Can I tour remotely?
Yes; staff offer ZOOM tours for prospective residents.
Request a quote

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Most residents and visitors praise the modern finishes, quiet setting, and variety of amenities from the resort pool to the dog park. Staff consistency varies notably: named consultants like Ligia, Hannah, Reva, and Shyli earn consistent high marks for attentiveness and product knowledge, while occasional front-office interactions have been dismissive or unhelpful. Move-in support and application follow-ups stand out in recent experiences. Property manager Markayla and the leasing team reportedly keep applicants updated throughout the process and address concerns promptly. Floor plans are noted as spacious, and the gated security model appeals to residents seeking peace of mind.

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Venue Craig Ranch
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Move-in was smooth, and maintenance arrives within hours of a work order. Jose and Asdrubal handle repairs quickly and explain their work; residents consistently praise their professionalism and speed. The property itself shows strong upkeep. Amenities include a dog park, resort pool, and fitness center. Staff clean up after themselves and follow through on issues. No recurring complaints emerged across recent reviews.

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The Adley Craig Ranch Apartments
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The Adley Craig Ranch Apartments

4.3(229)✓ Google-verified

Staff consistency stands out here. Residents name Bry'on Hall, Michael, Erin Summers, Nelson, George, and Ashley by role-leasing, management, maintenance-and credit each with going beyond standard service. One reviewer noted the application process felt overwhelming until staff intervened; otherwise, the complex earns high marks for solving problems fast and keeping the property spacious and clean. Pet owners, townhouse renters, and those wanting stability find value. The dog park, flexible floor plans, and on-site amenities (pool, fitness center, EV charging, business center) appeal across tenant types. Residents mention 3-year stays and renewed leases, suggesting low turnover and contentment.

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Last updated 2026-07-23