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Treymore at McKinney

Updated 2026-07-23 · 973 reviewed · 147 listed · Scored from 115 Google reviews · How we rank ›

3.4(115) 54 composite score See reviews on Google
Luxury High-Rise LivingAffordable & Budget-FriendlySenior / 55+ CommunitiesPet-Friendly Communities
Treymore at McKinney
Services
Luxury High-Rise Living, Affordable & Budget-Friendly, Senior / 55+ Communities
Reviews
115

What recent reviews say

Several residents and prospective tenants report frustrating encounters with the leasing office, citing long waits for callbacks and staff who work reduced hours. While maintenance keeps the grounds clean and some frontline staff have been praised by earlier visitors, management has faced repeated complaints about selective treatment, missed opportunities to show units, and failure to resolve neighbour disputes or process transfer requests.

Recent shift: One early reviewer (9 months ago) praised the property and staff under previous management (Melonda Gregory, Rosa). Later reviews from the same period and forward show deterioration in reputation, with complaints about the same Melonda Gregory and new manager Eric Barry, suggesting a shift from positive to negative sentiment over the past year.

Praised for
  • friendly staff on-site
  • well-maintained grounds and interiors
  • pet-friendly policy
  • helpful leasing team members
Watch-outs
  • unresponsive management and front office
  • inconsistent rule enforcement and favoritism
  • poor communication and follow-up
  • unresolved noise and parking issues
poor-communicationresponsive-managementwell-maintainednoisy-neighbors
Best for: Residents seeking pet-friendly townhome living with good maintenance standards.
Think twice if: Those who need reliable phone support or expect quick resolution of complaints should look elsewhere.

Strengths

  • Pet-friendly apartments
  • Well-maintained grounds and units
  • Fitness center and pool amenities
  • Townhome-style living

Worth knowing

  • Manager Eric Barry cited for dismissing resident concerns and providing incorrect garage assignments
  • Staff frequently close office early or do not answer phones during stated business hours
  • Lease violations issued for off-property incidents
  • Transfer requests take months without confirmation or refund
  • Front desk staff Lisa mentioned in multiple reviews for unprofessional conduct and reduced availability
  • Property manager Melonda Gregory accused of playing favourites by denying flexible payment options to some residents
  • Pest control issues reported in at least one unit
  • Garage noise and access problems between units remain unresolved after repeated complaints

What reviews say by service

Pet-Friendly Communities
Residents appreciate pet-friendly policy, though management fails to address noise from garages disturbing pets.
Affordable & Budget-Friendly
No clear praise or complaint specific to affordability in the available reviews.

How it compares

  • Rated 3.4 against a 4.02 average across the 116 luxury high-rise living businesses listed here.
  • Has more Google reviews than 38% of the businesses in this directory.

How we scored this

How We Rank
Star rating 1
Review volume 90
Review recency 100
Review sentiment 37
Profile completeness 100
Verification 30

Rating breakdown

5
52
4
9
3
16
2
9
1
29

Common questions

Are pets allowed?
Yes, the complex advertises itself as pet-friendly and offers pet-friendly apartments.
What amenities are available?
Pool, fitness center, on-site playground, townhome-style living with balconies.
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Brixton McKinney
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Brixton McKinney

3.7(282)✓ Google-verified

Long-term residents praise the community's grounds and describe Javier as genuinely helpful during leasing; staff like Jose and Dru handle maintenance quickly. However, newer residents report serious pest infestations (roaches, odors from cats) that offices ignored despite repeated requests, forcing one tenant to contact the city. Conflicting accounts suggest the experience depends heavily on unit condition at move-in and which staff member handles your concern. Payment disputes and move-out issues reveal inconsistent communication: one resident spent effort getting a second check for 60 cents after conflicting guidance about online payment deadlines. The 3.7 rating and sharp split between five-star and one/two-star reviews reflect these two very different tenant experiences.

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McKinney Terrace
70

McKinney Terrace

4.1(298)✓ Google-verified

Most residents praise the leasing and maintenance staff, particularly Gabi, Mario, and Carol, who handle requests quickly and make people feel welcome. Complaints focus on inconsistent service at the desk, parking shortages, and a few reports of deposit mishandling and unclear application criteria for non-traditional income. The property itself is clean and quiet, with modern units. Success seems to depend on which staff member you meet and whether your financial paperwork matches their expectations.

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Woodlyn
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Woodlyn

3.7(197)✓ Google-verified

Woodlyn's reputation splits sharply: residents praise maintenance worker Carlos and leasing agent Veronica for genuine care, while others report units arriving filthy, infested, or broken, with management slow to respond or fix problems properly. The disconnect suggests staff quality varies widely, and move-in experience is unpredictable.

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Last updated 2026-07-23