Dallas Apartment Reviews Directory
Menu
Get matched Call

McKinney Terrace

Updated 2026-07-23 · 973 reviewed · 147 listed · Scored from 298 Google reviews · How we rank ›

4.1(298) 70 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise LivingAffordable & Budget-FriendlySenior / 55+ CommunitiesStudent HousingPet-Friendly CommunitiesTownhome & Garden-Style CommunitiesCorporate & Furnished Housing
McKinney Terrace
Services
Luxury High-Rise Living, Affordable & Budget-Friendly, Senior / 55+ Communities
Reviews
298

What recent reviews say

Most residents praise the leasing and maintenance staff, particularly Gabi, Mario, and Carol, who handle requests quickly and make people feel welcome. Complaints focus on inconsistent service at the desk, parking shortages, and a few reports of deposit mishandling and unclear application criteria for non-traditional income.

The property itself is clean and quiet, with modern units. Success seems to depend on which staff member you meet and whether your financial paperwork matches their expectations.

Praised for
  • staff responsiveness and warmth
  • clean, well-maintained units
  • helpful, patient leasing team
  • quick maintenance response
Watch-outs
  • poor customer service at leasing desk
  • parking availability issues
  • deposit disputes and collection calls
  • inconsistent application approval standards
responsive-managementwell-maintainedclean-groundssecure-parkingfriendly-staffquiet-community
Best for: Applicants with traditional employment and bank accounts who value attentive staff and prompt maintenance.
Think twice if: Self-employed contractors or those with non-traditional income; limited parking availability; service quality varies by staff member.

Strengths

  • Staff trained in resident care (Gabi, Mario, Carol)
  • Quick maintenance response
  • Modern, clean units
  • Quiet community feel

Worth knowing

  • Gabi (leasing): praised for warmth, thoroughness, and follow-through across multiple reviews
  • Mario (maintenance): consistently resolves issues before leaving
  • Carol and Toni (office/management): noted for willingness to help
  • Makenzie (leasing): complimented for knowledge and professionalism
  • Application fee: $55 (non-refundable)
  • Requires 6 months of bank statements and check stubs for income verification
  • Maintenance responds to work orders efficiently

What reviews say by service

Affordable & Budget-Friendly
No review text explicitly discusses pricing or value proposition
Pet-Friendly Communities
No review text mentions pet policies or pet amenities

How it compares

  • Rated 4.1 against a 4.02 average across the 116 luxury high-rise living businesses listed here.
  • Has more Google reviews than 73% of the businesses in this directory.

How we scored this

How We Rank
Star rating 40
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
214
4
13
3
7
2
7
1
57

Common questions

What income verification do I need to apply?
Applicants must provide 6 months of bank statements and check stubs. Owner-operator contractors or those without traditional bank accounts may face approval difficulties.
How fast does maintenance respond?
Mario and the maintenance team resolve requests quickly, often on the same visit. One resident reported issues handled before the technician left.
Is parking available?
Multiple residents report parking lot congestion at most times of day, and calls to the office about parking go unanswered.
Request a quote

Similar apartment complexes nearby

Brixton McKinney
63

Brixton McKinney

3.7(282)✓ Google-verified

Long-term residents praise the community's grounds and describe Javier as genuinely helpful during leasing; staff like Jose and Dru handle maintenance quickly. However, newer residents report serious pest infestations (roaches, odors from cats) that offices ignored despite repeated requests, forcing one tenant to contact the city. Conflicting accounts suggest the experience depends heavily on unit condition at move-in and which staff member handles your concern. Payment disputes and move-out issues reveal inconsistent communication: one resident spent effort getting a second check for 60 cents after conflicting guidance about online payment deadlines. The 3.7 rating and sharp split between five-star and one/two-star reviews reflect these two very different tenant experiences.

Luxury High-Rise LivingAffordable & Budget-FriendlyStudent Housing
View profile
Treymore at McKinney
54

Treymore at McKinney

3.4(115)

Several residents and prospective tenants report frustrating encounters with the leasing office, citing long waits for callbacks and staff who work reduced hours. While maintenance keeps the grounds clean and some frontline staff have been praised by earlier visitors, management has faced repeated complaints about selective treatment, missed opportunities to show units, and failure to resolve neighbour disputes or process transfer requests.

Luxury High-Rise LivingAffordable & Budget-FriendlySenior / 55+ Communities
View profile
Woodlyn
63

Woodlyn

3.7(197)✓ Google-verified

Woodlyn's reputation splits sharply: residents praise maintenance worker Carlos and leasing agent Veronica for genuine care, while others report units arriving filthy, infested, or broken, with management slow to respond or fix problems properly. The disconnect suggests staff quality varies widely, and move-in experience is unpredictable.

Luxury High-Rise LivingAffordable & Budget-FriendlyStudent Housing
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-07-23