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The Ranch at Ridgeview

Updated 2026-07-23 · 973 reviewed · 147 listed · Scored from 268 Google reviews · How we rank ›

3.9(268) 67 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise LivingPet-Friendly Communities
The Ranch at Ridgeview
Services
Luxury High-Rise Living, Pet-Friendly Communities
Reviews
268

What recent reviews say

Five-star reviewers describe a quiet, well-maintained haven with quick maintenance response and genuine staff who organize community events. The neighborhood feels safe, parking is easy, and proximity to schools, shopping, and the tollway matters. Long-term residents praise soundproofing and green spaces.

But communication breakdowns dominate the other half: new applicants report calls and emails going unanswered for weeks, billing confusion, and lost applications after paying $176 in fees. Current residents say response times to maintenance have slowed, gym restroom access was locked outside office hours without warning, and management has not added family-friendly outdoor space despite years of requests.

Recent shift: Communication issues appear to have worsened over time. Long-term residents (1-3 years) mention slower callbacks recently. New applicants in 2025-26 report major communication breakdowns during the leasing process that were not mentioned in earlier reviews from 2024.

Praised for
  • peaceful and safe community
  • well-maintained grounds and common areas
  • responsive maintenance when contacted
  • friendly and welcoming staff
  • excellent location near shopping and highways
Watch-outs
  • poor communication and slow response to calls/emails
  • gym restroom access restricted after hours
  • lack of family amenities like playground
  • packaging and billing issues
  • older units need updating
well-maintainedclean-groundsfriendly-staffgreat-locationsecure-parkingpoor-communicationslow-repairsoutdated-units
Best for: long-term residents seeking peace and safety; families who value outdoor green space and community events.
Think twice if: you need reliable communication during the application process or quick responses to requests; management is addressing gym restroom issues but family amenities remain limited.

Strengths

  • safe, quiet, and well-maintained community
  • responsive maintenance (when reachable)
  • strong sense of neighborhood and events
  • convenient location near tollway and shopping

Worth knowing

  • Kayla and Sushi lead community events and organize Friendsgiving gatherings
  • Christian recognized as efficient maintenance technician
  • Tipton is the management company
  • Assistant property manager Hayley has been involved in billing disputes
  • 24-hour package receiving offered
  • Detached garages available for rent
  • Laundry facilities in-unit or in common areas

What reviews say by service

Pet-Friendly Communities
No pest issues reported; owners mention leaving doors open and children playing safely.

How it compares

  • Rated 3.9 against a 4.02 average across the 116 luxury high-rise living businesses listed here.
  • Has more Google reviews than 66% of the businesses in this directory.

How we scored this

How We Rank
Star rating 27
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
156
4
38
3
17
2
12
1
45

Common questions

How quickly are maintenance requests handled?
Typically within a few days when contact is made, though recent reviews note slower callback response. Christian is named as efficient.
Are there family activities or outdoor space for children?
There is a basketball court and residents mention a playground, though multiple reviews request more dedicated family amenities.
Is the complex secure and pet-friendly?
Yes; controlled-access entry, 24-hour package receiving, and no reported pest issues. The complex is marketed as pet-friendly.
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Last updated 2026-07-23