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Soho Parkway Apartments

Updated 2026-07-23 · 973 reviewed · 147 listed · Scored from 391 Google reviews · How we rank ›

3.7(391) 59 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury High-Rise LivingAffordable & Budget-FriendlyPet-Friendly CommunitiesCorporate & Furnished Housing
Soho Parkway Apartments
Services
Luxury High-Rise Living, Affordable & Budget-Friendly, Pet-Friendly Communities
Reviews
391

What recent reviews say

Staff quality splits sharply at Soho Parkway: residents praise Irene, Annie, and Toni for going above and beyond during leasing and for organizing community events, and the property's pool, dog park, and location near McKinney drew consistent compliments. But maintenance backlog, undisclosed fees, and cleanliness issues dominate negative reviews. Residents report waits of months for repairs, advertised rents that jump $300-400 with backend charges, persistent bugs and animal waste, and overflowing trash. Parking after 8pm becomes a scramble. While some tenants credit recent management changes with improvement, others flag communication gaps and moved to collection over undisclosed move-out damage fees.

The divide correlates with tenure: newer residents report smooth onboarding and leasing staff engagement, while longer-term residents expose maintenance fatigue and deteriorating unit conditions. One reviewer spent 10 months waiting for a fridge replacement and dealt with freezer malfunction despite repeated requests. Maintenance staff themselves earned praise when work was done fast, but consistency remains the core problem.

Praised for
  • responsive staff (Irene, Annie, Toni named)
  • smooth leasing process
  • community events and activities
  • nice pool and amenities
  • pet-friendly with dog park
Watch-outs
  • hidden fees add $300-400+ to advertised rent
  • slow maintenance (6+ months for repairs)
  • pest issues (roaches, ants, bees)
  • poor grounds maintenance (dog waste, overflowing dumpsters)
  • parking shortage and enforcement
  • dirty units and common areas on move-in
  • lack of communication from office
responsive-managementslow-repairspest-issuespoor-maintenanceclean-groundshidden-feesfriendly-staffoverpriced-rentsecure-parking
Best for: Short-term lease seekers and pets; those prioritizing community vibe over immediate move-in condition.
Think twice if: Long-term tenants, families with noise sensitivity, or those needing quick repairs. Advertised rent does not reflect backend fees. Parking tight after business hours.

Strengths

  • named staff (Irene, Annie, Toni) known for responsiveness
  • resort pool and onsite dog park
  • pet-friendly (up to 2 pets, $300 fee + $30/month rent)
  • convenient location near Sam Rayburn Tollway and Plano

Worth knowing

  • Named staff: Irene, Annie, Toni praised for leasing and community support
  • Maintenance praised for 2-3 hour turnaround on some requests but plagued by months-long backlogs (one resident waited 10 months for fridge replacement, 6 months for dishwasher)
  • Pet policy: up to 2 pets per unit; dog park on-site
  • Community events organized by office staff
  • Advertised rents jump $300-400 with undisclosed backend fees and third-party vendor annual charges

What reviews say by service

Pet-Friendly Communities
Dog park on-site appreciated; dog waste management on grounds neglected
Corporate & Furnished Housing
Smooth remote signing for short-term leases praised; leasing staff responsive but move-out billing left to collections without resident notification
Luxury High-Rise Living
Website claims luxury status contradicted by dirty units, old fixtures, and pricing; reviewers call the label a joke
Affordable & Budget-Friendly
Advertised low entry price misleading; backend fees make true cost significantly higher

How it compares

  • Rated 3.7 against a 4.07 average across the 79 corporate & furnished housing businesses listed here.
  • Has more Google reviews than 86% of the businesses in this directory.

How we scored this

How We Rank
Star rating 15
Review volume 100
Review recency 100
Review sentiment 44
Profile completeness 75
Verification 30

Rating breakdown

5
239
4
21
3
7
2
17
1
107

Common questions

What is the actual monthly cost after fees?
Advertised rents typically add $300-400 in backend charges (pet fees, vendor registration fees, utilities through mandated provider CoServ). Review your lease closely before signing.
How long do maintenance requests typically take?
Highly variable: some work done in 2-3 hours, but major repairs (fridge, dishwasher, plumbing) have waited 6-10 months. Communication gaps common; follow up in person recommended.
What parking should I expect?
Availability tight after 8pm; residents report frequent need to park near dumpsters and walk distance to units. Parking rules change and enforcement is inconsistent.
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Last updated 2026-07-23