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Soho Parkway Apartments

Updated 2026-08-22 · 1,835 reviewed · 202 listed · Scored from 392 Google reviews · How we rank ›

3.7(392) 59 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury High-Rise LivingCorporate & Furnished HousingTownhome & Garden-Style CommunitiesPet-Friendly CommunitiesAffordable & Budget-Friendly
Soho Parkway Apartments
Location
McKinney
Services
Luxury High-Rise Living, Corporate & Furnished Housing, Townhome & Garden-Style Communities
Reviews
392
Ranking
#103 in Luxury High-Rise Living
Best for
New lease signings with patient tolerance for delays; tenants with short stays and no emergency repair needs.

Google Business Profile is the source for the business data shown here, last checked 2026-08-22. Details taken from their website were fetched 2026-07-23.

What we found

Five-star reviews praise staff like Annie, Irene, and Toni for personal attention and smooth leasing experiences, plus community events that foster friendliness. But the same complex is battered by tenants reporting months-long maintenance backlogs (roofs, refrigerators, dishwashers), widespread pest infestations staff dismisses, and filthy common grounds with uncollected dog waste. Most damaging: advertised rent ($1,350) routinely balloons $300-$400 with undisclosed fees, parking is chronically packed, and one tenant discovered move-out charges in collections without any prior notice.

The divide between new arrivals praising staff warmth and long-term residents describing deteriorating conditions and unresponsive management suggests morale shifts with leadership changes. Maintenance quality is inconsistent, and the business appears to lack systems for transparent billing, timely repairs, and accountability to residents after move-out.

Recent shift: Staff quality appears to have improved with recent management changes (Toni, Annie, Irene named as strong assets), but underlying maintenance backlogs and pest control failures persist. Earlier five-star reviews from 6-9 months ago emphasize smooth leasing and property appearance; more recent mixed and one-star reviews highlight chronic systemic failures.

Praised for
  • specific staff members go above and beyond (Annie, Irene, Toni)
  • responsive maintenance after recent improvements
  • community events and friendly neighbors
  • convenient McKinney location
  • resort-style amenities (pool, dog park, fitness)
Watch-outs
  • chronic maintenance delays (months to resolve)
  • hidden or surprise fees on top of advertised rent
  • pest problems (roaches, ants, bees)
  • filthy common areas and units (uncleaned dog waste, stained tile, dirty cabinets)
  • unresponsive staff and poor communication
  • severe parking shortage and lot management issues
  • no accountability for move-out damage fees sent to collections without notice
responsive-managementslow-repairshidden-feesfriendly-staffpoor-maintenancepest-issuesoverpriced-rentnoisy-neighborspackage-theftoutdated-units
Best for: New lease signings with patient tolerance for delays; tenants with short stays and no emergency repair needs.
Think twice if: Long-term residents, families needing reliable and fast repairs, or those sensitive to pest control issues should look elsewhere.

What's working here

  • named staff (Annie, Irene, Toni) known for going extra
  • resort amenities (pool, dog park, fitness)
  • convenient McKinney location near Plano and Frisco
  • community social events

Read this before you tour

  • Staff members named: Annie, Irene, Toni praised for responsiveness and personal care
  • Recent maintenance improvements noted, but backlog still severe (e.g., dishwasher took 6 months, refrigerator issue unresolved for 10+ months)
  • Pet rent $30/pet; pet fee $300/pet listed on website
  • Advertised base rent often $300-$400 lower than actual monthly charges due to undisclosed fees
  • Move-out damage charges sent to collections without prior written notice to tenant
  • One tenant reported maintenance response time of 2-3 hours on a work request
  • Pest issues include roaches, ants, and bees; pest control deemed ineffective by reviewers

What residents say

Pet-Friendly Communities
Dog park and pet amenities popular, but dog waste cleanliness and pest control issues undermine appeal.
Corporate & Furnished Housing
Chef's kitchens with granite and in-home washer/dryer advertised, but broken/obsolete appliances and slow replacement cited repeatedly.
Affordable & Budget-Friendly
Advertised as budget-friendly but hidden fees make actual rent 20-30% higher; poor value for the maintenance and cleanliness issues.
Townhome & Garden-Style Communities
Limited evidence in reviews; no clear townhome-specific feedback.
Luxury High-Rise Living
Website claims luxury status, but reviewers describe outdated cabinets, stained tile, filthy conditions, and deteriorating units; claim contradicted by resident experience.

Side by side with nearby options

  • Rated 3.7 against a 4.07 average across the 72 corporate & furnished housing businesses listed here.
  • Has more Google reviews than 91% of the businesses in this directory.

Why this score

How We Rank
Star rating 15
Review volume 100
Review recency 100
Review sentiment 44
Profile completeness 75
Verification 30

The numbers behind the score

5
239
4
21
3
7
2
17
1
108

Contact the property

Address
6653 McKinney Ranch Pkwy, McKinney, TX 75070

Last verified 2026-08-22

In their own words

Services listed
Pet-friendly apartments (up to 2 pets per unit)One and two-bedroom apartmentsChef's kitchen with granite countertops and custom cabinetryIn-home washer and dryerResort-inspired swimming pool with tanning shelfPrivate clubroomFitness centerBusiness center
Published prices
Pet Rent
$30/pet
Pet Fee
$300/pet

As published by the business on its own website; not independently verified.

Questions we get asked

What is the actual monthly rent after all fees?
Advertised rent is often $300-$400 lower than actual charges; one tenant quoted $1,350 paid $1,730+ monthly. The lease may include undisclosed third-party vendor fees. Ask for a detailed fee breakdown before signing.
How quickly does maintenance respond?
Response varies widely. One reviewer reported 2-3 hours; others describe months-long backlogs. Recent management changes have improved some maintenance, but chronic repair delays persist.
Is the dog park well-maintained?
The complex has a dog park and allows up to 2 pets per unit ($30 rent + $300 fee each), but multiple reviewers report dog waste is not regularly cleaned, and the area near dumpsters is poorly managed.

Similar apartment complexes nearby

Millennium Apartments
64

Millennium Apartments

3.9(90)✓ Google-verified

Recent leadership changes have transformed parts of this property. Manager Amanda, maintenance crew members Salomon and Fernando, and leasing staff like Dominique and Ella have earned strong praise for responsiveness, professionalism, and fixing work orders promptly. Residents report a visible turnaround in atmosphere and maintenance responsiveness over the past year. However, severe systemic issues persist: long-term pest infestation (roaches, rodents) affects units regardless of resident cleanliness; common areas remain filthy with uncleaned trash spillage; building maintenance (broken elevators since March, mold, cracked walls) is unresolved; and there is no clear commitment from corporate ownership to fund the necessary building repairs and professional cleaning the complex needs.

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Aspire McKinney Ranch
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Aspire McKinney Ranch

3.9(157)✓ Google-verifiedPublishes prices

Long-term residents consistently praise the spacious floor plans, well-maintained grounds, and attentive maintenance team. However, recent reviews flag management's failure to investigate noise complaints fairly, communicate with unhappy neighbors, and enforce community rules around smoking and pet waste. Staff members like Javier, Alfredy Vargas, Anthony, and Terri earn specific praise for going above and beyond on repairs and resident interactions. The inconsistency in how complaints are handled and the slow response to safety concerns undercut what many describe as an otherwise attractive living experience at competitive prices.

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Raleigh House - McKinney Ranch
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Raleigh House - McKinney Ranch

4.0(112)✓ Google-verifiedPublishes prices

Residents consistently praise the leasing team-especially Pamela Gutierrez and Serena Rios-for smooth, patient move-ins and detailed guidance. Maintenance responds quickly and leaves spaces clean. The community itself draws praise for cleanliness, safety, and calm. One recurring friction point: quoted rents diverge from final invoices by $40+, and renewal terms lack clarity. For budget-conscious renters or those staying multiple years, clarify pricing upfront.

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Last updated 2026-08-22