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Raleigh House - McKinney Ranch

Updated 2026-07-23 · 973 reviewed · 147 listed · Scored from 113 Google reviews · How we rank ›

4.0(113) 72 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury High-Rise LivingAffordable & Budget-FriendlyStudent HousingPet-Friendly CommunitiesCorporate & Furnished Housing
Raleigh House - McKinney Ranch
Services
Luxury High-Rise Living, Affordable & Budget-Friendly, Student Housing
Reviews
113

What recent reviews say

Moving here puts you in touch with staff who listen and follow through. Pamela, Serena, Pam, and Priscilla are named consistently for responsiveness and going beyond standard service during tours and lease signing. Maintenance staff respond quickly to repair requests and leave work areas clean. The complex itself feels safe and quiet.

One resident noted their actual rent landed $40 above what they were quoted at renewal, suggesting to get numbers in writing. Most residents report exceptional experiences across their stays, with several noting multi-year tenancy and friend referrals.

Praised for
  • responsive, attentive office staff
  • smooth move-in and leasing process
  • prompt, professional maintenance
  • clean, well-maintained community
  • safe, welcoming atmosphere
Watch-outs
  • rent increases exceed quoted amounts
  • discrepancies between stated and actual rent
responsive-managementwell-maintainedclean-groundsquiet-communitygreat-locationfriendly-staffsecure-parking
Best for: Renters prioritizing responsive, attentive management and maintenance service quality.
Think twice if: Verify final rent amount in writing; one resident's actual rent exceeded their quoted price at renewal.

Strengths

  • staff named for exceptional attentiveness
  • fast, thorough maintenance response
  • smooth, stress-free leasing process

Worth knowing

  • Staff members named: Pamela Gutierrez, Serena Rios, Pam, Priscilla, Savanah (leasing consultants and management)
  • Maintenance handles multiple requests the same day and leaves detailed service notes
  • Virtual tours offered
  • One resident reported rent $40 higher than quoted at renewal

What reviews say by service

Pet-Friendly Communities
Pet fees and deposits clearly stated; no complaints about pet policies in reviews
Luxury High-Rise Living
Units described as beautiful, clean, and well-maintained; location praised as close to mall and highway
Corporate & Furnished Housing
Virtual tours and furnished options mentioned; leasing support praised for helping renters find units within budget

How it compares

  • Rated 4 against a 4.02 average across the 116 luxury high-rise living businesses listed here.
  • Has more Google reviews than 37% of the businesses in this directory.

How we scored this

How We Rank
Star rating 34
Review volume 89
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
80
4
3
3
5
2
2
1
23

Common questions

What are the pet fees and monthly rent?
Their website lists a $300 pet deposit, $350 non-refundable pet fee, and $25 monthly pet rent per pet.
How quickly do maintenance requests get handled?
Multiple residents report requests completed the same day, with staff leaving detailed service notes and leaving the apartment clean.
Can I tour before leasing?
Yes. Virtual tours are available on their website, and staff conduct in-person tours with detailed explanations of amenities and pricing.
Request a quote

Similar apartment complexes nearby

Aspire McKinney Ranch
61

Aspire McKinney Ranch

3.8(161)✓ Google-verifiedPublishes prices

Long-term residents praise the spacious layouts, reliable maintenance staff (especially Javier and Alfredy), and fair pricing, but newer and recent reviewers report management struggles with noise complaints, slow emergency response, and common area cleanliness in certain buildings. The leasing office staff earn consistent praise, yet accountability for enforcing community rules and timely complaint resolution remains a friction point.

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Soho Parkway Apartments
59

Soho Parkway Apartments

3.7(391)✓ Google-verifiedPublishes prices

Staff quality splits sharply at Soho Parkway: residents praise Irene, Annie, and Toni for going above and beyond during leasing and for organizing community events, and the property's pool, dog park, and location near McKinney drew consistent compliments. But maintenance backlog, undisclosed fees, and cleanliness issues dominate negative reviews. Residents report waits of months for repairs, advertised rents that jump $300-400 with backend charges, persistent bugs and animal waste, and overflowing trash. Parking after 8pm becomes a scramble. While some tenants credit recent management changes with improvement, others flag communication gaps and moved to collection over undisclosed move-out damage fees. The divide correlates with tenure: newer residents report smooth onboarding and leasing staff engagement, while longer-term residents expose maintenance fatigue and deteriorating unit conditions. One reviewer spent 10 months waiting for a fridge replacement and dealt with freezer malfunction despite repeated requests. Maintenance staff themselves earned praise when work was done fast, but consistency remains the core problem.

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Millennium Apartments
64

Millennium Apartments

3.9(90)✓ Google-verified

Recent leadership changes have transformed parts of this property. Manager Amanda, maintenance crew members Salomon and Fernando, and leasing staff like Dominique and Ella have earned strong praise for responsiveness, professionalism, and fixing work orders promptly. Residents report a visible turnaround in atmosphere and maintenance responsiveness over the past year. However, severe systemic issues persist: long-term pest infestation (roaches, rodents) affects units regardless of resident cleanliness; common areas remain filthy with uncleaned trash spillage; building maintenance (broken elevators since March, mold, cracked walls) is unresolved; and there is no clear commitment from corporate ownership to fund the necessary building repairs and professional cleaning the complex needs.

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Last updated 2026-07-23