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McKinney Square Apartments

Updated 2026-07-23 · 973 reviewed · 147 listed · Scored from 503 Google reviews · How we rank ›

4.1(503) 69 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury High-Rise LivingAffordable & Budget-FriendlyStudent HousingPet-Friendly CommunitiesTownhome & Garden-Style CommunitiesCorporate & Furnished Housing
McKinney Square Apartments
Services
Luxury High-Rise Living, Affordable & Budget-Friendly, Student Housing
Reviews
503

What recent reviews say

McKinney Square delivers quality apartments with resort-style amenities that visitors appreciate. However, a management change in June has triggered widespread complaints about deposit reclamation, mysterious fees, and sluggish maintenance, creating stark contrast with the earlier five-star sentiment praising staff like Aaron Williams and Jessica.

The leasing team's professionalism varies sharply. Some agents shine during tours and early-term disputes, but others are dismissive on the phone and during applications. Tenants report uncleaned units, ignored maintenance requests, and unexplained charges tacked on after move-out.

Recent shift: Management transition in June triggered sharp sentiment reversal. Earlier reviews celebrated staff and process; recent complaints focus on deposit recovery, fee disputes, slow maintenance, and unprofessional leasing staff under new agency.

Praised for
  • staff standouts (Jessica, Taylor, Aaron)
  • amenities and facility quality
  • smooth application and tour experience
  • responsive management
  • welcoming leasing team
Watch-outs
  • new management (since June) deposit disputes
  • hidden fees and overcharges
  • slow maintenance response
  • poor phone communication
  • cleanliness and upkeep issues
  • unprofessional staff interactions
responsive-managementgood-amenitiesfriendly-staffslow-repairspoor-communicationhidden-feeswell-maintained
Best for: Renters seeking upscale amenities who can navigate potential post-move disputes carefully.
Think twice if: Concerned about deposit protection and maintenance responsiveness; new management (June) has drawn heavy complaints about fee disputes.

Strengths

  • resort-style pools and outdoor entertainment kitchen
  • 24/7 fitness center and virtual wellness studio
  • pet-friendly with controlled access parking
  • named standout leasing staff

Worth knowing

  • Aaron Williams, Jessica G, Taylor praised for tours and lease termination help
  • Maintenance requests slow since new leasing agency took over
  • Units not cleaned properly between tenants; one showed prior smoke damage
  • Application fee ($75), Administration fee ($150), Valet trash ($30/mo), garage fees up to $250/mo, Pet fee ($300)

What reviews say by service

Pet-Friendly Communities
Pet fee ($300) charged upfront; reviews confirm pet-friendly status but no detailed praise for pet amenities.
Affordable & Budget-Friendly
Starting rent under $1,100/mo, but numerous undisclosed fees and deposit clawbacks frustrate tenants.
Corporate & Furnished Housing
One reviewer praised 'well furnished' units; another found units empty or not ready.
Luxury High-Rise Living
Amenities meet luxury claims (pools, gaming, fitness), but maintenance gaps and cleanliness issues undercut the perception.

How it compares

  • Rated 4.1 against a 4.02 average across the 116 luxury high-rise living businesses listed here.
  • Has more Google reviews than 92% of the businesses in this directory.

How we scored this

How We Rank
Star rating 40
Review volume 100
Review recency 100
Review sentiment 46
Profile completeness 100
Verification 30

Rating breakdown

5
354
4
32
3
7
2
17
1
93

Common questions

What is the pet policy?
Pet-friendly community with a $300 pet fee. Their website lists no size or breed restrictions in available details.
What does rent include?
Rent ranges $1,098–$1,198/mo for 1 bedrooms (651–738 SF). Trash ($5/mo), pest ($5/mo), valet trash ($30/mo), garages ($150–$250/mo), and amenities like 24/7 fitness, pools, Wi-Fi café, and gaming lounge are billed separately.
How long does the application process take?
Their website does not state a timeline, but recent reviews report delays: one applicant waited 10 days when told 2–3 days; another waited 2 weeks for a decision.

Similar apartment complexes nearby

Millennium Apartments
64

Millennium Apartments

3.9(90)✓ Google-verified

Recent leadership changes have transformed parts of this property. Manager Amanda, maintenance crew members Salomon and Fernando, and leasing staff like Dominique and Ella have earned strong praise for responsiveness, professionalism, and fixing work orders promptly. Residents report a visible turnaround in atmosphere and maintenance responsiveness over the past year. However, severe systemic issues persist: long-term pest infestation (roaches, rodents) affects units regardless of resident cleanliness; common areas remain filthy with uncleaned trash spillage; building maintenance (broken elevators since March, mold, cracked walls) is unresolved; and there is no clear commitment from corporate ownership to fund the necessary building repairs and professional cleaning the complex needs.

Luxury High-Rise LivingAffordable & Budget-FriendlyStudent Housing
Soho Parkway Apartments
59

Soho Parkway Apartments

3.7(391)✓ Google-verifiedPublishes prices

Staff quality splits sharply at Soho Parkway: residents praise Irene, Annie, and Toni for going above and beyond during leasing and for organizing community events, and the property's pool, dog park, and location near McKinney drew consistent compliments. But maintenance backlog, undisclosed fees, and cleanliness issues dominate negative reviews. Residents report waits of months for repairs, advertised rents that jump $300-400 with backend charges, persistent bugs and animal waste, and overflowing trash. Parking after 8pm becomes a scramble. While some tenants credit recent management changes with improvement, others flag communication gaps and moved to collection over undisclosed move-out damage fees. The divide correlates with tenure: newer residents report smooth onboarding and leasing staff engagement, while longer-term residents expose maintenance fatigue and deteriorating unit conditions. One reviewer spent 10 months waiting for a fridge replacement and dealt with freezer malfunction despite repeated requests. Maintenance staff themselves earned praise when work was done fast, but consistency remains the core problem.

Luxury High-Rise LivingAffordable & Budget-FriendlyPet-Friendly Communities
Aspire McKinney Ranch
61

Aspire McKinney Ranch

3.8(161)✓ Google-verifiedPublishes prices

Long-term residents praise the spacious layouts, reliable maintenance staff (especially Javier and Alfredy), and fair pricing, but newer and recent reviewers report management struggles with noise complaints, slow emergency response, and common area cleanliness in certain buildings. The leasing office staff earn consistent praise, yet accountability for enforcing community rules and timely complaint resolution remains a friction point.

Luxury High-Rise LivingAffordable & Budget-FriendlyStudent Housing

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Last updated 2026-07-23