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The Bridge at McKinney

Updated 2026-08-22 · 1,835 reviewed · 202 listed · Scored from 205 Google reviews · How we rank ›

3.8(205) 64 composite score See reviews on Google ✓ Google-verified
Student HousingLuxury High-Rise LivingCorporate & Furnished HousingPet-Friendly CommunitiesAffordable & Budget-FriendlySenior / 55+ Communities
The Bridge at McKinney
Location
McKinney
Services
Student Housing, Luxury High-Rise Living, Corporate & Furnished Housing
Reviews
205
Ranking
#37 in Student Housing
Best for
New residents attracted by move-in specials and strong leasing experience; less ideal for long-term tenants.

Google Business Profile is the source for the business data shown here, last checked 2026-08-22. Details taken from their website were fetched 2026-08-22.

What we found

The Bridge has strong individual staff delivering excellent service during leasing and tours, with newer management (Paulo, Ashley) earning consistent praise for responsiveness and problem-solving. Yet the property itself struggles: fly and wasp infestations go unaddressed, hallways accumulate debris for months, and security lapses concern residents. Long-term tenants face steep rent hikes while new applicants get deeper discounts and free weeks, frustrating residents who tried to stay.

Common area maintenance has deteriorated since 2024, with stairwells gathering spiderwebs and pet hair regularly. Pest control visits weekly but inconsistently show up. Recent management changes have brought operational improvement, but grounds care and enforcement (parking spots, trash placement) remain enforcement weak points that undercut the luxury positioning.

Praised for
  • responsive staff (Paulo, Ashley, Tiffany)
  • professional leasing tours and move-in help
  • staff resolve backlog issues quickly
  • spacious units
Watch-outs
  • pest infestations ignored by management
  • poor upkeep of hallways and common areas
  • unequal lease renewal pricing vs. move-in deals
  • breaches of security (propped doors)
  • management unresponsive to tenant concerns
friendly-staffresponsive-managementpoor-maintenancepest-issuesoutdated-unitsoverpriced-renthidden-fees
Best for: New residents attracted by move-in specials and strong leasing experience; less ideal for long-term tenants.
Think twice if: You plan to stay beyond your first lease or value consistent hallway and pest control maintenance.

What's working here

  • attentive leasing and tour staff
  • responsive newer management team
  • spacious floor plans
  • resort-style amenities

Read this before you tour

  • Paulo and Ashley on management team resolve maintenance backlogs and respond promptly to emails
  • Tiffany in leasing office handles applications and move-in process
  • Weekly extermination service available but attendance inconsistent
  • Hallways show accumulated spiderwebs, dust, and pet hair for long periods
  • Recent fly infestation in hallways and apartments went unaddressed for days
  • Security breezeways have propped-open doors or easy access without key fobs

What residents say

Student Housing
Spacious units and amenities appeal to students; pest and maintenance lapses concern parents.
Pet-Friendly Communities
Pet parlor offered; however, pest infestations and lack of pest control follow-through problematic for pet owners.
Luxury High-Rise Living
Advertised as luxury but hallway cleanliness, pest presence, and security lapses contradict premium positioning.
Corporate & Furnished Housing
Newer management responsive to professional tenants; but pricing inconsistency (higher renewals vs. new-resident deals) frustrates retention.
Senior / 55+ Communities
Infestation and security gaps (propped doors, bird nests, wasp nests near apartments) raise health and safety concerns for seniors.

Side by side with nearby options

  • Rated 3.8 against a 4.06 average across the 49 student housing businesses listed here.
  • Has more Google reviews than 69% of the businesses in this directory.

Why this score

How We Rank
Star rating 22
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

The numbers behind the score

5
135
4
8
3
6
2
5
1
51

Contact the property

Address
2650 4318 S McDonald St, McKinney, TX 75069
Open in Google Maps

Last verified 2026-08-22

When the office is open

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-19:00
Friday
10:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
1 bedroom apartments2 bedroom apartments3 bedroom apartments24-hour fitness centerresort-style poolpet parlor

As published by the business on its own website; not independently verified.

Questions we get asked

Is the leasing process straightforward?
Yes. Tiffany and Paulo in the leasing office handle applications and move-in smoothly; staff are knowledgeable about floor plans and responsive throughout.
How is pest control handled?
Extermination services are available once per week, but recent reviews report they do not always show up and infestations (flies, ants, silverfish, wasps) have gone unaddressed for extended periods.
What happens to my rent when I renew?
Renewal rates are higher than base rates offered to new residents and move-in specials; one resident faced a significant increase while identical units were listed at a lower price for new applicants.

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Last updated 2026-08-22