Google Business Profile is the source for the business data shown here, last checked 2026-08-22. Details taken from their website were fetched 2026-07-23.
Residents split sharply on this McKinney complex. Recent management changes have improved grounds and brought faster maintenance response, but persistent roach infestations, aging infrastructure, and poor phone communication frustrate long-term tenants. Income-based residents report billing disputes and unresponsive office staff, though some praise individual staff members for personal kindness.
Last verified 2026-08-22
As listed on Google.
As published by the business on its own website; not independently verified.
Temple's attentiveness during showings and the maintenance team's quick fixes earn consistent praise, but move-in condition and office responsiveness are weak points. Residents report appliances in poor shape at check-in and lingering waits for critical repairs, particularly when timing lands on weekends.
Maintenance staff like Tyler and Eder earn consistent praise for quick fixes and friendly service, while the property itself offers clean grounds and a peaceful location near university amenities. Management communication breaks down between leasing office staff, leaving residents confused about parking, gate access, and move-out charges, with some reporting serious unresolved issues like black mold covered by paint rather than fixed. Recent reviews highlight improved satisfaction under newer manager Ashley, though older complaints about disorganization, security lapses, and damage claim disputes persist. Pet owners appreciate the dog park and designated pet amenities. Prospective residents should expect excellent maintenance response but need to document conditions carefully and confirm policies in writing, as disputes over final charges and maintenance standards appear common.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Last updated 2026-08-22