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Luxe of McKinney

Updated 2026-07-23 · 973 reviewed · 147 listed · Scored from 477 Google reviews · How we rank ›

4.7(477) 80 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise LivingAffordable & Budget-FriendlyPet-Friendly CommunitiesTownhome & Garden-Style CommunitiesCorporate & Furnished Housing
Luxe of McKinney
Services
Luxury High-Rise Living, Affordable & Budget-Friendly, Pet-Friendly Communities
Reviews
477

What recent reviews say

Residents encounter a stark divide. Those who stay praise responsive maintenance staff, warm office personnel (especially Emily, Kaitlyn, and the maintenance team), quality finishes, and a genuine sense of community forged through events and green space. Yet multiple long-term residents report a pattern of malfunctioning gates, car break-ins, arbitrary fees on billing, inconsistent rule enforcement with sudden lease violations, and controversial move-out charges. One resident was reportedly threatened with a violation for posting a critical review, raising concerns about management's receptiveness to feedback.

The units themselves consistently receive praise as beautiful and well-built with private outdoor space and attached garages. Staff responsiveness during the leasing process is repeatedly highlighted. However, the operational friction centers on how management applies rules selectively, communicates expectations unclearly, and pursues fines rather than solutions. The experience appears heavily dependent on length of stay and personal interactions with specific staff members.

Praised for
  • responsive maintenance team
  • welcoming staff (especially Emily, Kaitlyn, Wayne, Jeremiah)
  • well-maintained grounds and green space
  • quality finishes and appliances
  • strong community culture and resident events
  • convenient location near shopping
Watch-outs
  • gate malfunctions enabling crime and theft
  • random and unexplained fees charged to residents
  • inconsistent lease enforcement and surprise lease violations
  • poor handling of resident disputes
  • move-out fees not aligned with lease terms
  • dirty and overcrowded pool
responsive-managementwell-maintainedclean-groundsgood-amenitiesfriendly-staffquiet-communitygreat-locationpackage-thefthidden-feespoor-communication
Best for: Pet owners seeking a gated community with dog park and green space for short-term rentals or under-one-year stays.
Think twice if: Long-term residents or those sensitive to sudden fees and inconsistent management enforcement should review the lease carefully and speak with current residents before committing.

Strengths

  • quality finishes and private backyards with garages
  • responsive maintenance crew
  • strong community events and resident culture
  • convenient McKinney location near shopping and Highway 75

Worth knowing

  • Emily, Kaitlyn, Wayne, and Jeremiah named as standout staff
  • private backyard and attached garage per unit
  • dog park and fitness center on-site
  • resident events held regularly
  • gate system frequently malfunctions
  • move-out fees charged outside lease specifications
  • one resident reported threatened with lease violation for posting a negative review

What reviews say by service

Pet-Friendly Communities
Dog park, green space, and staff warmth toward pets highly praised; security gate failures enable pet escape risks.
Townhome & Garden-Style Communities
Units praised as beautiful with quality finishes, private backyards, and garages; management disputes over access rules undermine the home feel.
Luxury High-Rise Living
Staff and leasing experience feel upscale; ongoing security, gate, and fee issues contradict luxury positioning.

How it compares

  • Rated 4.7 against a 4.02 average across the 116 luxury high-rise living businesses listed here.
  • Has more Google reviews than 90% of the businesses in this directory.

How we scored this

How We Rank
Star rating 78
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
434
4
7
3
3
2
3
1
30

Common questions

What specific amenities are included?
Residents mention a fitness center, pool, dog park, and extensive green space throughout the community.
Are pets allowed?
Yes; the community has a dog park and green space, and staff care for residents' dogs. However, guest pets may incur a $100 lease violation if not pre-approved in writing.
What happens at move-out?
Multiple residents report being charged hundreds of dollars in move-out fees that do not align with the lease or move-out instructions and can take months to dispute.
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New residents praise the leasing team's friendliness and move-in experience, with staff like Whitney, Vinny, and Tiana consistently mentioned by name for attentiveness and genuine care. Maintenance responds quickly, the dog park is popular, and the community feels quiet and clean upon arrival. However, longer-term residents report declining conditions: landscaping and building maintenance fall off away from the entrance, irrigation systems seem ignored in resident yards, and management's response to property damage feels defensive rather than solution-focused. A recurring complaint involves fees being prioritized over resident flexibility and questionable record-keeping practices when disputes arise.

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Mansions of McKinney
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Mansions of McKinney

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Residents and touring families consistently praise Z, Giovanna, Bryan, and Candice by name for turning the leasing experience into something personal and stress-free. Staff guide applicants from first tour through move-in without pressure, remember people, and genuinely listen to what tenants need. The property itself stands out as townhome-style duplexes with private yards and attached garages, set back from main roads in a quiet layout. Maintenance teams respond quickly to issues. One long-term resident noted the fitness center could use better vacuuming consistency and sanitizing-supply backups, but praised the pool, community events, and how management responds when concerns are raised.

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Modera McKinney Ridge
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Residents and prospective tenants consistently praise Modera's quiet, well-kept grounds and the professionalism of its office and maintenance teams. Staff members including Cassie, Destiny, and Laura earned multiple mentions for attentive, patient tours; leasing agents Yuri, Porfirio, and maintenance staff handle requests promptly and helpfully. The drawback: rent at $1,800 for 800 square feet feels steep to some reviewers, and a handful report inconsistent answers from different leasing agents and strict pet or patio rules that frustrated them.

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Last updated 2026-07-23